About Us ABRA Auto Body is expanding, and we want YOU to come along for the ride. Being one of the fastest growing dealers in IA, we are in need of people who are looking for a change. The automobile business isn't what it used to be. Today, we are more connected and serving to our community than any other industry. Some of the best staff members come from our very own clients. This is why we need you. If you have done business with us, you've seen first hand our quality of customer care. Maybe you are an automotive enthusiast? Maybe you aren't quite happy with your current position? Or maybe you want to work for a business that offers purpose and opportunity? It's time for a change. We want to hear from you.
We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
What We Offer - Family owned and operated
- Partners in the community
- Opportunities for advancement
- Onsite and on the job training
- Paid Holidays
- Medical Plan
- Vision Plan
- Dental Plan
- 401(K) Plan
- Opportunity for advancement
Responsibilities - Calculate the customer's bill using the dealership's computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Enter accounts payable bills received from vendors
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Room to advance within the position
Qualifications - Auto body experience preferred but not required
- Available to work flexible hours including 2 Saturday (6 hours) a month
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Punctuality and Reliability a must
- Clean driving record
- Organizational skills are a must
Fort Dodge Ford Lincoln Toyota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.