2nd Line Support Engineer - 5 days onsite - INSIDE IR35
£200 - 210 per day
We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced 2nd Line Support Engineer to join a team supporting the local office.
Beyond technical skills, a key requirement is high-quality customer service.
Expected Technical Experience:
- Microsoft Windows OS (Windows 10) - knowledge of build, configuration, and registry settings.
- Desktop hardware architecture.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring, and reporting.
- Microsoft Office suite - configuration, templates, macros, add-ins, advanced features, and user preferences.
- Office 365, Teams, Exchange Online, OneDrive, and SharePoint.
- Active Directory - basic administration, Group Policy, Appsense (Environment Manager & App Manager), basic policy fault finding.
- Messaging and collaboration tools - understanding of Microsoft Exchange environment, email client configuration such as MS Outlook.
- Email security products e.g., Retarus, and understanding of white/black listing.
- Understanding of virtualization technologies e.g., VMware.
- Networking - experience with LAN/WAN/VLAN, Wi-Fi, DHCP, DNS/WINS, PXE, VPN/remote connectivity.
- Telephony - office telephony services, VoIP, mobile device configuration, tethering, and peripherals.
Due to the volume of applications, only suitable candidates will be contacted for an interview.
Proactive Appointments Limited operates as an employment agency and is an equal opportunities organization.
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