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US CITIZENSHIP REQUIRED
ACTIVE US DOD TOP SECRET CLEARANCE REQUIRED
THIS IS AN ON-SITE POSITION DESCRIPTION OF POSITION/DUTIES: All Points is seeking a dedicated PC Technician (Jounreyman) to join our Team at MacDill AFB in Tampa, FL. This is an ON-SITE position-remote work is NOT Supported. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.? Job Responsibilities (including but not limited to): Troubleshooting and proactively resolving technical issues. Responding to requests for technical Providing recommendations for technical Providing technical problem solving for customer support of database Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers Installing and configuring application and operating system software and upgrades Troubleshooting and repairing hardware and network connectivity issues Removing old equipment and performing data migration to new machines Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule EDUCATION: BS + 2-4 years of experience OR MS + 0-2 years of experience OR HS with 8-10 years of experience YEARS OF EXPERIENCE: BS - 2 - 4 Years MS 0 - 2 Years HS 8 - 10 Years SKILLS/CERIFICATIONS: UNITED STATES CITIZENSHIP REQUIRED Active, Current, and fully adjudicated US Department of Defense Top Secret Clearance with SCI eligibility Security+CE or equivalent IAT II compliant Certification SECURITY CLEARANCE: Active, Current, and fully adjudicated US Department of Defense Top Secret Clearance with SCI eligibility Positions with All Points are Full-time, Direct, and we offer a full benefit package. For more information, please visit our Career Portal. ALL POINTS IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER
Date Posted: 02 June 2025
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