Youth Treatment Specialist Supervisor

Job Description
Job Responsibilities:
Youth Treatment Specialist Supervisor
JeffersonCounty Youth Residential Program
Wisconsin Community Services

WCS is a nonprofit human services organization that works with individuals to overcome adversity.
We believe that all services should be person-centered, strength-based, trauma-informed and culturally competent. We seek compassionate, highly motivated, talented candidates to join our dedicated staff.

Position Summary:
Responsible for supervising and assessing resident care workers as they interact with residents and provide for the day-to-day care and supervision of youth at the Youth Crisis Stabilization Program

Essential Functions:

• Supervise and evaluate Lead Youth Treatment Specialist and Youth Treatment Specialists.
• Provide leadership for operations team and role model for the Resident Care Workers.
• Collaborate with the clinical manager, case manager, and resident care workers to develop comprehensive plans to meet youth s emotional and behavioral health needs.
• Through supervision, ensure youth s needs are being met by staff and team members.
• Lead shift transition meetings, staff meetings, and regularly communicate with staff.
• Ensure all documentation is completed within the timelines identified by the funding and licensing agencies.This includes shift reports, incident reports, and resident logs, etc.
• Notify the clinical manager or designee immediately of any changes in youth s clinical needs or symptoms and carry out clinical recommendations as directed.
• Provide oversight, structure, and implement daily youth programming schedule.
• Collaborate with Youth Crisis Stabilization Program team to ensure youth remain safe and supervised at all times.
• Evaluates and mediates youth and staff concerns and complaints, as needed.
• Administer medication and ensure staff are aware of medication changes in collaboration with medical providers and nursing staff.
• Maintain communication professional relationships in all communication related to the program.
• Uphold and promote a positive and supportive culture for youth and staff.
• Attend child/ family team meetings/ reviews and provide input per program standards.
• Maintain confidentiality within all written and verbal communications.
• Keep appropriate documentation for all funding sources.
• Adhere to state licensing/certification requirements.
• Adhere to WCS Policies and Procedures.
• Other duties as assigned.

Other Duties and Responsibilities:

Provide coverage for absent staff and direct service to youth as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position.

PM21

Job Qualifications:
Minimal Qualifications:
A bachelor's or associate degree from a college or university with a focus on child and youth care work or in a social or behavioral science field preferred.

• A high school diploma or equivalent, bachelor s degree preferred.
• Be at least 21 years old (at least 2 years older than the oldest resident).
• At least 4 years of experience serving youth with mental health needs.
• At least one year of experience as a supervisor or satisfactory completion of at least one course for credit in supervisory skill development and personnel management or have 40 hours of documented in-service training involving supervisory skill development and personnel management.
• Knowledge and skills to work with population youth ages 13-17 years old.
• Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of youth.
• Valid driver s license, automobile, and insurance sufficient to meet agency requirements.
• Meet all the employee requirements including references, criminal background check, drug test, and driver s license check.

Physical Demands:
Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required.

Knowledge, Skills, and Abilities:
Working knowledge of positive child/youth development; patience and understanding of difficult life needs; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task.

Other Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Clinical Manager. Has contact with a wide variety of individuals including youth and family members, other program staff, vendors, and other collateral contacts, neighbors, funders, Wraparound Milwaukee, Children s Court officials, MPS staff and administrators, staff of youth serving agencies and the general public.

Personal Attributes:
Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission.

Working Conditions:

• State-Certified Youth Crisis Stabilization Program.
• Local travel as required fulfilling essential functions of the position.
• Ability to take rotational 24-hour supervisory call responsibilities.
• Ability to manage youth who have experienced a great deal of trauma and express trauma through behaviors.
• Ability to lift 30 pounds.

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