West Region Planning Specialist

Caesars Sportsbook has an amazing opportunity for someone s next great career adventure. Your Passion for Customer Service, Sports Fandom and knowledge, along with your hunger to succeed, come together in our Digital Sportsbook Planning Specialist role. Break into the exciting new industry of sports betting where career growth is all up to you. Work with the best, learn from the best, and contribute your talents and insights. As the Digital Sportsbook Planning Specialist you will work closely with a variety of departments and will work closely with other areas of the business, including Operations, Publishing, CRM, Marketing, and Customer Service teams. You will help execute promotional campaigns and drive retention through all appropriate channels. What You Will Do: Assist the Digital Sportsbook promotions team in developing and executing promotions and promotions strategy to support the growth and retention of William Hill digital sportsbook bettors Participate in the idea generation to build a backlog of appealing sports betting promotional mechanics and product features. Provide background research and data analysis to support promotions and promotion development Perform data analysis and create reports on the performance of promotions as directed by the Director of Promotions Track and improve the promotions development and execution process to improve efficiency for scale Create promotions briefings for external stakeholders to keep them aware of active offers Assist in the weekly and monthly financial & KPI reporting for promotions as directed by promotions manager Develop and maintain a comprehensive sports calendar by sport, league, & popular teams by state. Track promotional and product offerings for key digital competitors. Support VIP and CRM teams to build a retention strategy What You Will Need: 2+ years of online experience essential; ideally gained with an online Sportsbook operator Strong knowledge of sports, players, teams and statistics Passion for sports betting with an understanding of the industry Superb communication, organizational, operational, teamwork and interpersonal skills Strong numerical and analytical skills, with the ability to use a range of data insights & sources to tell a compelling story Proven at delivering projects against deadlines Basic understanding of statistics, particularly probability and odds Ability to understand league and gaming regulations MS Office Jira and confluence Power BI Other Minimum Qualifications: Ambition. Proactively seeks opportunities to learn & grow. Initiative. Acts and thinks beyond tasks to accomplish goals. Team Focused. Ensures understanding, cooperation and consistency within and between departments. Encourages collaboration and proactively builds rapport with others. Is easy to approach and talk to. Self-Awareness. Genuine understanding of personal strengths and weaknesses. Environmental Radar. Understands how to get things done and when to involve others in decisions. Business Intelligence. Understands how our organization works. Demonstrates an understanding of the key business metrics in his/her world. Problem finding . Routinely looks to improve services, processes, and strategies. Creativity . Takes advantage of difficult or unusual situations to develop unique approaches and useful Professionalism. Maintains composure amid challenges; develops, applies, and adheres to standard operating procedures. Functional Knowledge/Skills. Has the knowledge and skills to do the job at a high level of accomplishment. Effectiveness. Effectively manages work and resources to meet timelines and goals amid competing priorities. Consistently demonstrates organization and time management skills. Communication : Prepares clear, concise, and well-organized written and verbal communications. Demonstrates active listening. Provides timely and consistent follow-up. Essential Job Functions: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must be able to work independently. More on William Hill US William Hill US, now part of Caesars Entertainment, currently operates sports betting in 18 US jurisdictions, an industry-leading 13 of which offer online sports betting. The combined companies have operations in The Bahamas, Colorado, Delaware, Florida, Illinois, Indiana, Iowa, Michigan, Mississippi, Nevada, New Jersey, New Mexico, New York, North Carolina, Pennsylvania, Rhode Island, Tennessee, Virginia, Washington DC, and West Virginia. William Hill US is the licensed sports betting provider for numerous casinos in Mississippi and New Mexico and is the exclusive risk manager for the Delaware and Rhode Island sports lotteries. The combined companies have numerous league partnerships, including MLB, NBA, NHL, and NFL, as well as national media partnerships with CBS Sports and ESPN. Marking a major milestone in American sports history, William Hill US opened the William Hill Sportsbook at Monumental Sports & Entertainment s Capital One Arena in May 2021, becoming the first ever sports betting venue to open within a US professional sports facility. William Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally-recognized protected basis under federal, state or local laws. William Hill complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Behold. Caesars Sportsbook is here, and we re proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise. At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It s the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service. As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we re creating new and exciting opportunities for you to be a part of our empire and make an impact. Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars.