WBC Quality Control Specialist

WBC Quality Control Specialist - Temp - 160431 Print Apply WBC Quality Control Specialist - Temp - 160431 Salary $50,247.39 Annually Location Westminster, CO Job Type Temporary 3 Remote Employment Flexible/Hybrid Job Number 06372 Department Human Services Division Workforce and Business Center Opening Date 03/06/2024 Closing Date Continuous Our Mission At Adams County, our team members engage in top-notch opportunities to grow and expand their impact. We cultivate an inclusive and innovative culture where diversity matters. Diversity, Equity & Inclusion (DEI) is a core cultural competency at Adams County, and we actively seek and welcome applicants that bring diverse experiences and value inclusion. Position classification Hybrid Job duties and expectations allow for onsite and remote work scheduled every week. Employees in this classification are regularly scheduled onsite one (1) to four (4) days per week based on the County needs and as determined by Department Director. Hybrid classified roles can be onsite more than the set minimum based on employee preference. + Description + Benefits + Questions What Success Looks Like In This Job This position is responsible for providing quality control to all Adams County Workforce and Business Center (WBC) programs. Supports team members through a variety of file audit tasks related to compliance of County, State and Federal regulations. Responsible for confidential and time sensitive material. Duties are completed accurately and delivered with high quality and in a timely manner. T his is a temporary position for 6-12 months. Examples of Duties for Success + Conducts internal audits and review of WBC program files to include job seeker training, supportive services, operational, regulatory and specialty audits. + Proficient understanding and current knowledge of all WBC policies and programs to provide audit findings that will increase State compliance and efficiency; provide related technical assistance, support and training. + Assist and advise WBC team members, as necessary, to resolve file audit concerns and non-routine issues to ensure timely completion. + Ability to communicate clearly and concisely both verbally and in writing. + Ensures confidentiality of all program files and records, maintaining compliance with Federal, State, and county regulations, guidance, policies, and procedures. + Complete assignments in various data bases such as, but not limited to, Colorado Benefits Management System (CBMS), Ultimus, EDOCs, CUBS, and Connecting Colorado. + Ability to learn and adapt to new data systems and requirements. + Organizational skills; ability to manage multiple assignments simultaneously and meet deadlines. + Work flexible hours at any Adams County location as required to meet the business need. Locations are in Westminster, Brighton and North Aurora areas. + Performs other duties and responsibilities as required. Qualifications for Success + Demonstrated ability with PC's, MS Office, Internet skills, keyboarding skills, and ability to operate office equipment. + Demonstrate effective interpersonal and communication skills with customers, co-workers, and other team members at all levels. + Demonstrate proper phone and email etiquette. + Ability to use critical thinking methods to prioritize, make analytical decisions and problem solve. + Ability to follow instructions to complete clear and concise reports. + Ability to interact with diverse cultures, populations and individuals with multiple barriers. + Ability to effectively interpret and communicate WBC and County directives and procedures; ability to follow oral and written instructions, procedures, policies, and regulations. + Establish, maintain, and foster positive and harmonious relationships with those contacted in the course of work. More Qualifications for Success + Experience: + Two years related experience in working with workforce development, case management, training, vocational rehabilitation or related field. + Experience in an employment center or similar professional work environment is highly desirable. + Bilingual in English and Spanish is preferred but not required. + Experience with Connecting Colorado and CBMS highly desirable. + Proficient in Microsoft Office (MS Word, MS Excel, MS PowerPoint). + Experience working with businesses, employers, community partners, low income, unemployed, under-employed and/or diverse populations is preferred. Education and Training: + Bachelor's degree from an accredited college or university with major course work in Human Services, Career Counseling, Educational/Guidance Counseling or a related field. + OR + Demonstrated two years of experience related to the Essential Duties, Knowledge, Skills and Abilities may be substituted. License and Certificate: Must possess, or have the ability to obtain, a valid Colorado driver's license. + Background Check: Must pass a criminal background check. Employees in this benefit class are eligible based on the number of hours worked and the duration of employment. Employees who work within the parameters below are eligible to participate in the 457b deferred compensation plan: + Duration - 3 months or less + Weekly Hours - Any + Break in Service Requirement - 13 weeks + Lactation friendly certified workplace OR + Duration - Up to 12 months + Weekly Hours - 29 or less hours + Break in Service Requirement - 13 weeks Employees who work within the parameters below are eligible to participate in the the medical plan for the employee and child(ren) only as well as the 457b deferred compensation plan: + Duration - At least 3 months and up to 12 months + Weekly Hours - 30 or more + Break in Service Requirement - 13 weeks + Lactation friendly certified workplace 01 Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position. + Yes, I understand and agree + Yes, I understand but disagree. 02 Please select how you meet the minimum qualifications. + At least two years related experience in working with workforce development, case management, training, vocational rehabilitation or related field AND a Bachelor's Degree or higher. + At least two years related experience in working with workforce development, case management, training, vocational rehabilitation or related field AND an Associate's Degree. + At least two years of experience related to the Essential Duties, Knowledge, Skills and Abilities AND a High School Diploma or GED equivalent. + At least two years of experience related to the Essential Duties, Knowledge, Skills and Abilities AND no degree. + None of the above. 03 Do you currently possess or have the ability to obtain a valid Colorado Driver's License within 30 days of hire? + Yes + No 04 Please describe your experience working with public assistance programs and/or Human Services. 05 Please describe your experience with quality control and/or casefile audits. 06 Please describe your experience working with Microsoft Office. (MS Word, MS Excel, MS PowerPoint) 07 I understand that if selected for this position and currently hold a case manager/case-carrying position in Children and Family Services (CFS), I may have a delayed transfer/promotion period up to 120 days prior to moving into this position within the Human Services Department. Choose YES to acknowledge or NO if you understand, but do not agree. + Yes + No Required Question Agency Adams County Address 4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, Website Apply Please verify your email addressVerify Email