Water Information Management Systems Administrator

Job Description

Position Purpose:

Reporting to the Director of Water Quality and Environmental Compliance, this is a key position in the Municipal Water - Contract Operations team. The position will serve a core role in the function of Veolia's compliance and operations database system, Water Information Management System (WIMS).

The candidate will work directly with water and wastewater operations staff across North America to:

Resolve WIMS functional issues and maintain current databases.

Collaborate with the vendor, technology teams, and end-users to roll out version updates.

Establish integrations to other applications including data visualization tools.

Uphold data standardization governance principles and their deployment within WIMS.

Development and rollout of WIMS training to support capacity-building initiatives for operations.

Support database development for new contracts, significant modifications to existing database (e.g. new operational permit), and database archiving for demobilized contracts.

The role may support other technical missions across Veolia such as piloting and deployment of innovative process technologies and assisting with new business due diligence.

This position will need to have a good understanding of Water and Wastewater operations - particularly process monitoring and compliance reporting under the Safe Drinking Water Act and Clean Water Act.

Primary Duties/Responsibilities:

WIMS Database Management

Lead application administrator responsible for the evaluation, development, maintenance, and performance improvements of various water and wastewater facilities operational data management system - WIMS.

Ensure water and wastewater facility compliance by reviewing and ensuring sampling plans and database reports are accurate.

Implements further database modifications and updates as requested by operations through a defined support ticketing process (ICARE).

Recommend and implement solutions to operational and technical problems.

Support the development of new databases for new contracts, significant modifications to existing databases, and proper database archiving for decommissioned databases.

Support WQ objectives for data management and enforcement for data logging of particular WQ variables such PFAS, Lead, etc.

Build and monitor operational management control systems, performance metrics, and reporting systems to support facility operation in collaboration with relevant operations and technical support (T&P) teams.

Training & Governance

Develop training documents (presentations, reference guides, SOPs) for operational database users and conduct routine training throughout the year.

Provide direct training and guidance to operations teams on demand to support their use of their respective WIMS system.

Develop and support the implementation of standardized data architecture and best practices.

Work with technology and related support teams to test and launch WIMS version updates

Integrations & New Technology

Support the development of data visualization tools and any integration with WIMS data.

Lead the development of LIMS integrations to WIMS to support WQ data capture from contract lab WQ reports for water and wastewater facilities.

Support SCADA integrations with WIMS aligned with corporate and technology team efforts.

Lead and support data integrations with mobile technology solutions for compliance and process data with WIMS.

Interpersonal

Ability to operate within a team-oriented atmosphere and with indirect supervisory personnel.

Ability to shift priorities frequently and effectively as needed.

Self-motivated with leadership and troubleshooting skills to ensure deployments are successful.

Attention to detail to ensure work is well executed and facility databases are compliant with the regulatory requirements.

Perform other duties as assigned.

Work Environment:

Office with minimal travel (1-4 trips/year).

Possible Work Hazards: While not working at an office, occasionally the employee may conduct site visits at one of our Veolia locations where hazardous operations occur.