Watch Team Analyst with Security Clearance

Quantico, Virginia

Agile Defense, Inc.
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At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition: Job Title: Watch Team Analyst Location: 27410 Hot Patch Rd, Quantico, Virginia 22134 Clearance Level: Active DoD - Secret Required Certification(s):
• DoD 8570 Certification, IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE, HCISPP) SUMMARY In this role the successful candidate will serve as the eyes and ears for our DoD client as a lead Analyst. The candidate will assist in prioritizing and aligning resources to best meet the mission of the Client. The candidate will be part of a team that provides 24x7x365 real time analyses of all events and incidents as they occur on the network. The candidate will also serve as a team consultant to the lead analyst. The candidate will be called upon to serve as an action officer and should have knowledge of IT business processes. The Candidate shall use Event Management Tools, BMC Remedy, SharePoint, and Service Operations tools to perform this task. The candidate will be expected to perform troubleshooting to support networking, servers, and applications incident support. The candidate will be expected to create Daily Turnover Logs entry in accordance with SOPs. JOB DUTIES AND RESPONSIBILITIES
• Monitor, detect, and take immediate action on events and incidents as they occur on the network based on operating procedures.
• Identify problems and take appropriate actions based on operating procedures.
• Create Formal Reports and assign work requests to the proper group based on operating procedures.
• Collect and analyze events and incidents from multiple sources and correlating information between IT management tools based on operating procedures.
• Advise the client lead on the best business process to use to achieve desired results based on operating procedures.
• Assist in the creation and distribution of on-demand Situation Reports as required.
• Manage, track, and file any and all information that the Client receives and produces.
• Document all actions taken in order to resolve incidents on the enterprise network.
• Organize all client data based on team procedures.
• Filer information quickly and easily to gain important information necessary for the Client to make decisions.
• Provide Watch Team reports as needed.
• Provide Executive level Watch Team briefings on behalf of the client. QUALIFICATIONS Required Certifications
• DoD 8570 Certification, IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE, HCISPP) Education, Background, and Years of Experience
• At least 3 years of demonstrated experience working on an operations staff, assisting the Watch Team Lead in gathering information, tracking incidents, and assisting with reports as required. ADDITIONAL SKILLS & QUALIFICATIONS Required Skills
• 3 Years related watch analyst experience
• Good communication and interpersonal skills
• Ability to follow policies and procedures
• Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions Preferred Skills
• Experience with Remedy ticketing system. WORKING CONDITIONS
Environmental Conditions
• Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Strength Demands
• Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements
• Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse). Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35 (c)
Date Posted: 09 May 2024
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