VP Head of People Experience

At Pacifica Continental we are working with an important bank in Miami, looking for a VP Head of People Experience to join the team.

POSITION SUMMARY

The VP, Head of People Experience administers and executes all HR-related functions, such as, but not limited to, payroll, benefits, recruitment and selection, onboarding, off boarding, and records management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Payroll:

• Prepare bi-weekly payroll for processing through third-party payroll company;
• Certify that time and attendance records are reviewed and approved by department managers in time for payroll processing;
• Review time and attendance records for completeness and accuracy prior to payroll submission;
• Certify that payroll company generates payroll general ledger with proper departmental allocations for every payroll, and submit to Accounting;
• Administer timely processing of 401(k) enrollments, contributions, matches, loans, quarterly contribution changes, and all other related duties;
• Prepare Payroll Change Notices for all personnel changes;
• Maintain accurate and up-to-date employee and payroll information in the HR systems by processing all status changes, salary changes, garnishments, terminations, and withholding within the proper time frame;
• Process disability payments appropriately.

Benefits:

• Administer various employee benefit programs, such as group medical, dental, life, STD/LTD insurances, and 401(k);
• Maintain accurate and up-to-date employee and benefit information in the HR systems by processing all new enrollments, status changes, salary changes, and terminations within the proper time frame;
• Manage leave and paid time off programs in the HR systems, such as vacation, bereavement, sick, leave of absence, and disability;
• Administer all disability requests and paperwork, providing employees with proper forms and information;
• Assist with benefits planning and administration including coordination of annual open enrollment, changes in coverage and reconciliation with benefit providers;
• Coordinate COBRA and other benefits for terminated employees;
• Administer Workers Compensation claims.

Recruitment & Selection:

• Initiate correspondence with Hiring Manager to identify needs for open position (job description, education, skills/requirements);
• Research existing files for qualifying candidates;
• Place electronic advertisement when needed for open positions; email selected candidates resumes to hiring managers for review;
• Conduct internal selection processes;
• Participate in interviews as necessary;
• Obtain Senior Management approvals for hiring, prepare offer letters;
• Contact candidates to present offers, coordinate completion of formal application, and process background checks;
• Compose emails to interviewed candidates not selected; and
• Keep files of all selection processes.

Onboarding/Off-boarding:

• Prepare new hire package, create new hire access request;
• Coordinate and conduct new employee onboarding and include new employee in HRIS systems;
• Prepare paperwork and conduct all terminations;
• Prepare severance packages and related paperwork;
• Create termination access request; and
• Inform relevant departments of new hires/terminations.

Endomarketing:

• Member of the Endomarketing Team.
• Coordinate, prepare and execute all internal events (Holiday Party, birthday celebration, happy hour, social events);
• Develop and execute strategies to motivate employees
• Create an Employee satisfaction survey.
• Prepare a monthly newsletter.
• Create, prepare and execute all internal communication.
• Development of Annual Endomarketing budget proposal
• Responsible for purchasing and distributing gifts to all employees

General HR:

• Prepare required daily, monthly, quarterly and annual reports as well as special reports as requested;
• Assist in creation of new employee job descriptions and maintain current/signed job descriptions;
• Oversee sensitive vacation and ensure Sensitive employees comply with absence requirements;
• Coordinate and ensure completion of annual evaluations;
• Research and analyze various HR scenarios for management;
• Stay current with local, state and Federal HR laws, legislation, and trends, and maintain compliance with each;
• Participate in the planning and execution of employee functions;
• Process unemployment claims;
• Provide daily support to personnel and leadership questions;
• Offer guidance to leadership on employee issues and dilemmas;

• Assists in ensuring that staff members comply with safety and other applicable policies and procedures, laws, rules and regulations;
• Full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Department;
• Attend and/or complete all required training as assigned;
• Communicate effectively with other Departments;
• Maintains department Procedures Manual and Employee Handbook as needed; and
• Perform other HR duties as assigned by management.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Filing, copying, faxing or scanning of any departmental reports or materials;
• Train and support HR Assistant;
• Evaluate HR Assistant's performance;
• Perform other related duties as required to accomplish the objectives of the position.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree (B.A.) from a four year college or university in a related area, and 3+ years of related experience; equivalent combination of education, training and experience may be considered.

OTHER SKILLS/QUALIFICATIONS

• Ability to effectively present information and respond to questions from directors, managers, clients (both internal and external) and the general public;
• Excellent ability to communicate in English and Portuguese, verbally and in writing; Spanish highly recommended, and in some departments required;
• In depth knowledge of all bank policies, procedures and compliance requirements;
• Must have the ability to organize and manage multiple priorities;
• Ability to ensure confidentiality, security and safekeeping of bank and personnel information;
• Is consistently at work and on time; Ensures work responsibilities are covered when absent;
• Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; takes initiative; highly motivated;
• Strong organizational skills with attention to detail; focused;
• Displays behavioral and daily habits to accomplish goals as assigned;
• Displays original thinking and creativity; Generates suggestions for improving work, setting goals;
• Treats others with respect and consideration regardless of their status or position;
• Demonstrates accuracy and thoroughness in all reports produced;
• Must be accustomed to professional, business office environment in manner and dress;
• Must demonstrate excellent human relations skills with customers and bank associates; and
• Must be willing to participate as a team member and eager to tackle new assignments.

COMPLIANCE WITH REGULATORY REQUIREMENTS, POLICIES & PROCEDURES

All Associates have a responsibility to understand ALL of the Bank's policies and procedures including the BSA/AML Program, the procedures outlined in it, and to follow the Program and procedures in carrying out their duties.

When an associate has supervisory responsibilities, he or she will make certain that his/her staff understands their responsibilities to comply with all applicable regulatory issues and internal programs, policies and procedures. Any associate that fails to adhere to the Bank's programs, policies and procedures or commits other violations of the Code of Ethics may be subject to disciplinary action up to and including termination.