Voice Engineer III with Security Clearance

Voice Engineer III at Scott AFB Overview of position:
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible
for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on
the both unclassified and classified systems. This position is on-site and mission essential. Responsibilities:
Responsible for implementation and technical support of Cisco Unified Communications
related technologies
2nd and 3rd level support of existing systems
Provide installation, transition, and cutover of components of the systems
Provide all maintenance and documentation of ground equipment and systems on a
scheduled and unscheduled basis
Test and Integration
Gather trend analysis data on systems, and provide input for resource planning
Provide real-time usable statistics to aid with troubleshooting
Upgrades to all supported VoIP / UC systems
Monitoring of Managed Services UC customers via 3rd party network monitoring software
Review work/installation progress for accuracy, adherence to network design, and
conformance to telecommunications standards
Perform other Voice technology-related duties as assigned Experience/Skills:
5+ years as a Cisco Voice Engineer
CUCM/Unified Communications
Cisco Unity
UCCX Scripting
Routing/Switching Education:
BA/BS Certifications:
IAT II certification required
CCNP Collaboration Clearance:
A Secret clearance is required to be considered for the position.
Must be a US Citizen and pass a background check.