Job Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
Responsibilities:
• Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
• Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.
• Schedules patient discharge and post-discharge consultations.
• Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.
• Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.
• Monitors patients as warranted and escalates to clinical staff when appropriate.
• Organize patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.
PARDEE
Other information:
QUALIFICATIONS
Required
• Associate's Degree or an equivalent combination of experience and education
• Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.
Preferred
• Experience working with an electronic medical recordkeeping (EMR) system such as EPIC
• Experience working in a hospital setting.
01.6300.2500
Job Details Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Stepdown
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Evening Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: Not Applicable
Our Mission
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Who We Are
UNC Health is a not-for-profit integrated healthcare system owned by the state of North Carolina and based in Chapel Hill. With 15 hospitals across the state, UNC Health is committed to empowering health, not just health care. From Magnet recognition to being named Forbes top-ranked healthcare system employer for women in the entire Southeast, we're proud to say that our hard work is consistently recognized, awarded, and celebrated.
UNC Health and our 40,000 employees, continue to serve as North Carolina s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world-class research conducted in the UNC School of Medicine, translating that innovation into life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.
UNC Health for Me
Learn how UNC Health is supporting teammates, both personally and professionally, throughout their journey with UNC Health. UNC Health for Me is UNC Health's commitment to teammates from recruitment to retirement that includes ways we welcome, engage, develop, care for, include, and value our teammates. As part of our ONE UNC Health initiative, UNC Health for Me employs strategies to strengthen our world-class team and ensure we achieve our mission. Watch the video below to learn more.