Employment Type
Full time
Shift Description
An Opportunity to Join our Remarkable Care Team.
Saint Joseph Mercy Health System, one of the nation's top health care services providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers. SJMHS is part of Trinity Health a national Catholic health system with an enduring Legacy and a steadfast mission to be a transforming and healing presence within the communities we serve.
As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life. Our Core Values, Reverence, Commitment to the Poor, Justice, Stewardship, and Integrity guide our behaviors to help us achieve our Vision.
DEPARTMENT DESCRIPTION
The Medical Intensive Care Unit is a 20-bed unit located at the 6th floor of the North Tower. Services are provided to critically ill adult patients with a minimum of 16 years of age. Patients in the unit require frequent and close assessment, skillful and timely clinical interventions and sophisticated technical support to achieve aggressive treatment goals. Majority of the patients within the unit have pulmonary diagnoses. Other common diagnoses are gastrointestinal bleeding, sepsis, neurologic events and diabetic ketoacidosis. Approximately half of the patients are direct admission from the Emergency Department. The other half are transfers from other units within the hospital and from other hospitals. The average age of the patient in the unit is 61 years old.
SUMMARY
Under the direction and supervision of the Nurse Manager provides support for patients, visitors and colleagues on assigned nursing units. Facilitates efficient patient throughput including admissions, discharges and transfers. Supports patient experience and culture of safety goals through equipment maintenance, unit supplies, unit appearance and overall environment of care. Provides reception type services to patients, families, visitors and other unit guests.
EDUCATION AND EXPERIENCE
Education: Requires high school diploma or equivalent
Experience: Three to six months previous related experience
Preferred customer service, retail, clerical experience
Skills
- Demonstrates ability to: read, write and learn computer functions for EMR (Electronic Medical Record).
- Basic computer proficiency in word processing.
- Perform basic arithmetic calculations in order to calculate total patient census, order supplies and assemble charts.
- Gather and exchange information and meet needs of patients, visitors, and various health system employees in a courteous manner. Use effective interpersonal skills to remain calm and friendly in a stressful environment.
- Apply analytical skills necessary in order to gather and interpret routine data, maintain semi-complex records, prioritize and organize work.
- Maintain a professional appearance and demeanor at all times.
Why this position - What can it do for you.
For more information regarding career opportunities with Saint Joseph Mercy Health System please visit
Successful candidate will be subject to mandatory vaccinations/immunizations unless they qualify for an available exemption.
This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American's with Disability Act, the Michigan Handicapper's Act, or SJMHS's Return to Work Program.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.