Unclaimed Property Associate

First Financial Bank

Job Description

Job Title

Unclaimed Property Associate

Status

Full Time

Reports To

Deposit Operations Supervisor

Summary

All activities related to identifying and reporting unclaimed properties and deposit collections processes.

Job Requirements/Skills

(To perform this job successfully, an individual must be able to perform each essential satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

• High school diploma or equivalent
• Knowledge of Excel and Word
• Accuracy and attention to detail
• Basic communication skills
• Prior banking experience a plus

Primary Activities

(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Monitor communication channels from customers and financial institutions for requests to close accounts and collection of check items outside of the normal return window
• Perform due diligence and processing for collection requests
• Perform research and due diligence activities for unclaimed property
• Remit unclaimed property reporting and payments to state entities
• Perform additional duties as required or assigned

Competency/Skill Level

(The behaviors, knowledge, and motivations important to success in the job)

• Written and Oral Communication skills
• Customer Service Orientation
• Initiative
• Problem Assessment and Solving skills
• Teamwork and Dependability
• Analytical and Organizational Skills
• Micro-Soft computer skill
  Key Behaviors

• Provides Proper Telephone Etiquette to Internal/External Customers
• Services Internal/External Customer Requests/Inquiries
• Reviews Required Documentation for Accuracy and Completeness
• Personal Development as Established with Manager

Bank Secrecy Act

• Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering/Anti-Terrorist Financing/PATRIOT Act and OFAC regulations
• To be able to fulfill applicable requirements and responsibilities under the bank's related policies and programs

Critical Job Elements

• Generally good working environment with little exposure to noise, extreme temperatures or other adverse factors
• Above average physical effort of hand and eye coordination, and dexterity of hand and fingers to work efficiently and accurately
• Above average mental effort consisting of complexity of decision making, concentration, and memory
• Above average verbal and written communication skills in order to process customer's transactions accurately