Job Title: Tile Outlet Associate
Employment Status: Full-Time
Company: Florim USA
Industry: Manufacturing
Location: Clarksville, TN
About Us:
Florim USA, located in Clarksville, TN, is a leading manufacturer of ceramic and porcelain tiles committed to sustainability and safety. We deliver top-quality products while embracing innovation. We are currently seeking a Tile Outlet Associate to join our dedicated team. Join us in delivering high-quality products/services while maintaining a strong commitment to social and environmental responsibility.
Position Summary:
As a Tile Outlet Associate, you will be responsible for providing customers with friendly, accurate service and support in finding products to complete their projects. If you love interior design and have a passion for helping others, come join us on our sales floor.
REQUIREMENTS:
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Education: High school diploma or GED required.
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Experience:
- Minimum 4 years of sales or customer service experience. Experience related to interior design or tile installation is a plus.
- Technical & Mechanical Skills:
- Proficiency in Microsoft Excel and Office products.
- Familiarity with social media platforms to assist in promoting the store.
- Experience in data entry.
- Forklift certification.
- Ability to lift and move 50+ lbs.
- Other Competencies:
- Ability to effectively sell products and services to customers, demonstrating persuasive abilities.
- Create a welcoming and positive environment for customers, fostering a pleasant shopping experience.
- Ensure timely completion of tasks, contributing to overall efficiency and productivity.
- Communicates effectively with customers and team members, conveying information clearly and persuasively.
- Possesses fundamental mathematical abilities to accurately calculate costs, estimates, and quantities related to sales transactions and tile installations.
- Comfortable working in a warehouse or logistics setting, understanding the processes and workflows involved in inventory management and order fulfillment.
- Demonstrates a positive attitude towards collaboration and teamwork, showing eagerness to contribute to the success of the team and the organization as a whole.
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Availability: Able to work Monday to Friday from 9 am to 5 pm, as well as alternating Saturdays from 10 am to 4 pm.
Responsibilities:
- Process outlet store orders and sample requests promptly and accurately.
- Assist customers on the sales floor, providing expert guidance on product selection and answering inquiries about our tile offerings.
- Estimate the cost and quantity of tile customers need based on their project specifications.
- Schedule customers' orders for timely shipment, ensuring efficient delivery.
- Place replenishment requests from the main warehouse to maintain adequate stock levels in the outlet store.
- Adhere to safety regulations and protocols to ensure a safe working environment for all staff and customers.
- Maintain cleanliness and organization in the sales showroom, including restocking displays and labeling products.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the outlet store.
- Attend training sessions and workshops to enhance product knowledge and sales skills.
- Execute additional tasks as assigned by management to support store operations and customer satisfaction.
Work Environment:
While performing the duties of this job, you will be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical Demands:
The role requires various physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, crawling, hearing, seeing, reaching, and repetitive motions.
Salary and Benefits:
Starting pay: $18-19 per hour, based on experience.
Benefits start on Hire Date:
- Free Employee Medical Insurance with Annual Physical
- Discounted Dental/vision and other insurance
- 401(k) with Company Match
- Monthly & Annual Bonuses (up to $4,800/year)
- 2 Weeks Paid Vacation and 9 Paid Holidays
- Tuition Assistance (after one year)
- Employee Discounts on Tile
Florim USA is an Equal Opportunity Employer committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
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PI755d7719c7e0-1984