Tier II Technician

Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission. Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows: Support the installation and maintenance of the client's Local Area Network (LAN)/Wide Area Network (WAN) devices.
Respond to and resolve incident tickets.
Implement standard network change requests.
Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment).
Coordinate network operations, maintenance, repairs, or upgrades.
Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
This role requires 25% travel.
In order to be considered for this position, you must have a valid driver's license and an acceptable driving record. Required Clearance: TS/SCI with polygraph. (/sci) Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a master's and 4 years, bachelor's and 6 years, associate's and 8 years or HS and 10+ years. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include: Ability to travel 25 percent of the time.
In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.
Layer 1 and Layer 2 network experience
Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
Working knowledge of layer 2 switching concepts
Working knowledge of basic routing fundamentals
Working knowledge of Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP)
Working knowledge of Service Now or similar IT Service Management (ITSM) products Our Tier II Technician (ND II) (Government) earns between $79,300 - $130,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours:
40 Time Type:
Regular Location:
Santa Maria, California It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.