Tier 2 Video Technician

Seattle, Washington

eXcell
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eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client has a brand new opportunity for a Tier 2 Video Technician to join their team onsite in Seattle, WA.

Duties and Responsibilities:

  • Drive video conference rooms and Surface Hub systems uptime utilizing daily checks
  • Respond quickly to incidents and assist in person
  • Perform video conferencing hardware and systems repair and build
  • Open, manage, and close / escalate incidents in ServiceNow
  • Monitor incident and preventative maintenance queue
  • Drive systems uptime
  • Continuously improve, train, and shadow

Skills and Qualifications:
  • Minimum 2+ years of IT experience
  • Experience with Windows, Mac, iOS environment, and proficient in Microsoft Office Applications
  • Must be reliable and punctual
  • Must be a team player
  • Must be able to follow directions and be dependable
  • Great verbal and written communication skills
  • Must be mechanically inclined
  • Must be able to lift up to 60lbs and travel the building on foot
  • Will be working with basic set of tools


$28.50 - $30.00 per hour

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Date Posted: 12 April 2024
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