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Tier II System Specialist II- Remote Operations needed immediately. Must have TS/SCI with active polygraph. Hours: 2pm-10pm Tues-Sat Shift Position Description:
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• May coach and provide guidance to less-experienced professionals
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Education Requirements: HS/GES and 10 years of experience, OR BS and 5 years of experience. IAT Level 1 Certification Mandatory Skills: Hardware Remote Assistance Remote Desktop Comprehensive Benefits Package. 6% 401K Match. Tuition/Certification Reimbursement. Great Referral Bonus Program. Can also apply to or send resume directly to .
Date Posted: 07 June 2024
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