Ours Wellness ()
Ours is a virtual couples therapy platform dedicated to becoming the best couples therapy platform in the world while making therapists' lives easier. We take care of all of the admin work of running a therapist's practice, so all they need to do is see couples.
Therapist Sales and Onboarding Associate (seeking therapist interns or masters students)
You will be primarily responsible for recruiting and onboarding new therapists onto the Ours platform. We are looking for someone who is deeply empathetic, a great communicator, and has a strong attention to detail.
This is a part-time, remote role starting at 5-15 hours/week with the potential to increase as our company grows.
Responsibilities:
- Conduct calls with therapists who are interested in joining the platform
- Answer therapist inquiries (via email, chat, and calls) in a professional, caring, and timely manner, including:
- Assisting therapists with the onboarding process
- Helping therapists troubleshoot technical issues
- Assisting with other tasks, as needed, to provide a top-notch therapist experience. For example:
- Serving as the project manager for therapist onboarding
- Documenting our product and maintaining our help center
- Sending swag boxes to therapists to celebrate their achievements
Skills and Qualifications:
- 1-3 years of professional experience
- Currently a therapist intern or a master student in a therapy program
- Sales-oriented, preferably with a background in sales or service
- Strong written, verbal, and video communication skills
- Detail-oriented, with strong organization skills
- Exhibit critical thinking and problem-solving skills
- Ability to work independently and as part of a team
- Desire to learn and grow
- Bonus: background in psychology or experience working with couples or in the mental healthcare space
Compensation:
- $20-35/hour based on experience