As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
Our client has a brand new opportunity for a qualified Telecom Analyst to join their team onsite in Milford, MA.
Duties and Responsibilities:
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Replacing desktop and wall mounted phones
- Attaching wall mounting plates to hang phones
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Setting up accounts in RingCentral software
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Creating Teams accounts to integrate soft phones on to desktops
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Completing site surveys to verify Jack placements, numbers, and wiring completion
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Logging site survey information onto building maps and spreadsheets
- Uninstalling old phones and collecting them
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Responding to tickets to assist end users with phone integration configuration into Team - 10%
Skills and Qualifications:
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Must have Helpdesk experience
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Experience with RingCentral (will provide training if no experience available
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Experience with Avaya is a plus
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Teams knowledge
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Must be able to lift up to 50 lbs.
- Must have the ability to walk long distances throughout the day
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .