Technician

Position Summary What you'll do Assists with mail processing by removing mail from envelopes and packages; removing staples; repairing tears and holes with tape; removing creases in paper; and barcoding and batching mail to be electronically imaged into the EMS mail system. Assists with scanning of new and backfile mail into the evidence management system (EMS) by collecting completed batches; sorting batches by date and type; redirecting requests to team leader/hourly supervisor for auditing purposes; determining if mail is new or backfile, if the batch is photo or black or white, and if it should be scanned in simplex or duplex format; scanning new and backfile mail; documenting the scan date, scan ID, chronological number of batch, and initials on the cover sheet; ensuring proper alignment of images and order of documents and protecting against multi-feed errors; and monitoring for and correcting scanner paper jams and issues. Manages electronic digital evidence by converting CD images from original format into pdf format; researching ClaimZone for appropriate claims; opening EMS attachments within ClaimZone system; uploading files; labeling and filing processed CDs and DVDs; transferring video files from the DVD to shared folder; setting tasks within ClaimZone; providing a description with instructions on where to view claim videos; selecting priority, category, and reminder date; and filing of processed CDs and DVDs for file retention storage. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Live our Values Culture Champion Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership Is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change Implements and supports continuous improvements and willingly embraces new digital tools and ways of working. Deliver for the Customer Customer Focus Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Focus on our Associates Diversity, Equity & Inclusion Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs. Collaboration & Influence Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates withimpact to a range of audiences; and demonstrates energy and positivity for own work. Talent Management Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others'contributions and accomplishments. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Insurance Primary Location 608 SW 8TH ST, BENTONVILLE, AR , United States of America