Technical Writer

Job Description

This position requires a candidate with 3 to 5 years of experience in technical writing, explicitly supporting information technology programs. The successful candidate will be vital in ensuring our technical documentation is clear, accurate, and compliant with industry standards and best practices.

Key Responsibilities:

Create, update, and maintain a wide range of technical documentation, including but not limited to project plans, user manuals, system specifications, and process documentation.

Work closely with IT project managers, subject matter experts, and other stakeholders to gather and verify information necessary for documentation.

Develop a deep understanding of the organization's information technology programs and systems to document complex technical processes accurately.

Ensure all documentation is accurate, precise, and adheres to industry standards, regulatory requirements, and best practices.

Implement and manage version control procedures to track changes and updates to documentation.

Review and edit documents for content, grammar, style, and consistency.

Create and incorporate diagrams, charts, and illustrations to enhance the clarity of technical documentation.

Develop user-friendly documentation for end-users, including FAQs, quick reference guides, and training materials.

Assist in communicating changes to IT programs and systems to relevant stakeholders through documentation.