POSITION SUMMARY
The Technical Sales Representative role includes a combination of selling skills and mechanical knowledge. The sales element requires knowing industries, markets, customers and trends. Strong customer relationships skills and product/process knowledge are required to be successful. Technical knowledge and mechanical aptitude are necessary to collaborate on designs, cost reductions, and new ways of satisfying customer needs.
ESSENTIAL FUNCTIONS
Current customer relationships provide top-notch service to customers. Learn the breadth of their business and exploit all opportunities for business with each customer. This can be done by increasing the Starrett, Tru-Stone share of their business or helping them to win new business. Increasing both sales revenue and margin with each customer is the measure of success in this area.
Prospecting for new business pursue new opportunities with current customers and new prospects to grow our customer base. Find customers in relevant industries to broaden the markets we serve. New customers added are the measure of success in this area.
Industry / Market / Customer Knowledge Knowledge of customers, prospects and their markets is crucial to success in maintaining current business and pursuing new opportunities. Understanding both history and trends is important.
Precision Measurement / Design Concepts / Granite Materials Knowledge Knowledge of these elements is necessary to establish credibility and add value for prospects and customers.
Prospecting Continually read business and industry news to find new prospects. Researching prospects and making contact by phone, email and on-site visits (as appropriate).
Estimating Estimating competitive pricing through innovative design ideas and accurate JobBOSS routings. Working closely with Manufacturing, Engineering and Sales colleagues to develop good estimates. Influence customers toward designs that play to our companys strengths.
Project Management Developing overall project plans as necessary for complicated projects. Monitoring progress on those plans to ensure successful, on time completion to meet customer requirements.