Technical Program Manager

Role: Technical Program Manager/ BA

Location: New York, NY

12+ Months

Qualified candidates have a strong background in agile practices, QA/UAT testing, technical writing and must BE ABLE TO UNDERSTAND APPLICATION WORKFLOWS, DATA RULES AND BUSINESS LOGIC.

THE ROLE IS MULTIFACETED AND WILL REQUIRE ACTIVE ENGAGEMENT ACROSS MULTIPLE STAKEHOLDERS ACROSS BOTH THE TECHNOLOGY AND BUSINESS TEAMS.

THE ROLE WILL BE BASED IN NEW YORK AND THE CANDIDATE WILL ALSO BE EXPECTED TO ACT AS A SUPERVISORY DASHBOARD SUBJECT MATTER EXPERT FOR CLIENTS AND LOCAL MANAGEMENT.

10 YEARS OF RELEVANT EXPERIENCE

WHAT WILL YOU BE DOING?

The primary responsibility for this position is to ensure that key program and platform initiatives are appropriately managed. More specifically the role responsibilities include:

• Understand the system platform offerings, business practices and client initiatives.

• Assist the Client Enablement Lead with requirements; develop functional specifications, use cases, process flow diagrams and product documentation writing.

• Take ownership of the UAT process for all initiatives - create test plans and ensure execution by all stakeholders, i.e., clients and the technology team.

• Attend scrum meetings and apply Agile practices to manage and measure the team's overall performance. Look for opportunities to improve agile practices.

• Enforce procedures across the squads to improve the overall operations of the team.

Knowledge management activities such as documentation of system processes and application feature demonstrations with client and/or technical teams.

What we're looking for:

• Ability to manage and prioritize numerous simultaneous large projects, small tasks and ad-hoc requests

• Ability to work independently and to drive projects to completion

• Excellent oral and written communication skills. Must be able to succinctly articulate complex concepts.