Bilingual French/Eng Customer Service Rep

Bilingual French/Eng Customer Service Rep requires: & Bachelors Degree in technical field or College Degree in Trades Technical or mechanical aptitude/Hands-on experience preferred Strong oral and written communication skills are essential Strong customer related communications and interpersonal skills necessary Proficient at navigating Microsoft Office and web-based programs Good home internet connection French language an asset & Bilingual French/Eng Customer Service Rep duties: & Provide customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline. & Provide timely support for technical inquiries via phone, email, and web chat. & Visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads.