The Technical Delivery Manager position is responsible for planning, leading, and delivering Enterprise Information Management projects on time, within budget, and with high quality. The Technical Delivery Manager drives the collaboration with technology and business stakeholders, cross functional teams, and vendors to ensure that all project participants are effectively communicating and executing tasks as sClientified in the project plan. This role does not have direct reports but does lead a group of cross functional resources to meet clearly defined system objectives.
Hybrid work model REQUIRED: 3 days in office, 2 days remote
- As a Technical Delivery Manager, you'll be responsible for leading cross-functional teams in the successful execution of complex projects focused on data transformation, Databricks utilization, and personalization initiatives.
- Responsible for Portfolio management between Enterprise Information Management and Ecommerce, Loyalty, Retail, Marketing teams.
- Responsible for defining and gaining consensus on project scope and objectives, creating project work plans, facilitating scrum and status meetings, and ensuring continuous alignment across the project team members and leaders.
- Identifies and manages project RAID and change requests; leads mitigation and resolution efforts to limit risks, escalates as needed.
- Monitors project metrics for significant deviations in quality, cost, or schedule.
- Works with architects , Developers and QA team members to design business solutions by applying the right technology; and works with project team to document business processes and requirements that can be used for development, as appropriate.
- Oversees client/customer/vendor relations to ensure that service exClienttations are met or exceeded.
- Maintain strong working relationships with internal and external stakeholders.
- Assists in establishing, enabling, and improving project management and software development methodologies, procedures, and policies.
- Performs other duties as assigned.
Required Skills:
- Bachelor s or master s degree in computer science, information technology, engineering, business administration, or related field with at least 5 years related experience or equivalent combination of education and experience.
- At least 5-7 years of experience in leading large-scale system implementation efforts using a standard software development lifecycle approach.
- Knowledge of common Project Management and Software Development Methodologies (Waterfall, Agile, Scrum, Kanban, DevOps) and understanding the strengths and weaknesses of each methodology.
- Experience with JIRA Atlassian project tracking software
- Previous hands on experience with key technologies (SQL Server, ETL Tools, Cloud Capbilities) and can quickly assess the applicability of commercial off the shelf technology.
- Proficiency in using Microsoft Office tools - Word, Excel, Visio, Project, PowerPoint, and Outlook
- Excellent written and oral communication skills, as well as presentation and facilitation skills.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
- Previous hands on experience with data transformation tools and techniques (e.g., ETL).
- Familiarity with Databricks and cloud-based data platforms required.
- Demonstrated effectiveness in a fast-paced rapidly changing environment.