We are looking for Technical Analyst (Communications) for our client in Frankfort, KY
Job Title: Technical Analyst (Communications)
Job Location: Frankfort, KY
Job Type: Contract
Job Description:
- Meeting and communicating with Medicaid staff to understand and meet their website communications goals and requirements.
- Aligning the website with the organization's brand, strategy, and standards.
- Auditing content and removing duplicate information.
- Assisting with social media campaigns and other marketing efforts.
- Completing tests to ensure website efficiency and quality.
- Creating strategies to improve website traffic.
- Developing website content to support organizational goals and strategies.
- Ensuring the website complies with the appropriate laws and regulations (including 508 accessibility standards).
- Evaluating competitors' websites.
- Following industry best practices.
- Identifying ways to improve website user experience.
- Planning, creating, implementing, managing, monitoring, and updating websites for clients, leadership, programs, and key initiatives.
- Producing sitemaps that represent and visualize the website's structure and functions.
- Replying to, troubleshooting, and resolving website issues.
- Updating website coding as needed.
Responsibilities:
- Working with the SharePoint content management system to edit, review, and update websites.
- Analyzing and documenting user requirements, procedures, and problems related to website editing and improvement.
- Serving as a resource and support for client staff related to website needs and requests.
- Assisting current site editors with editing needs.
- Participating in bi-weekly website editing meetings, identifying agenda items, and communicating needs related to website editing and improvements.
- Creating and maintaining documentation, including editing and website support requests and website resources.
- Ensure compliance with Medicaid policies, rules, and regulations.
Qualifications and Skills:
- Bachelor's degree in computer science, communications, information technology, or a related field.
- 3+ years' experience with website editing and content management.
- Ability to communicate technical information effectively to both technical and non-technical stakeholders.
- Ability to work on multiple tasks at any one time while maintaining high-quality standards.
- Possess effective written and verbal communication skills.
- Must be detail-oriented, self-motivated, and able to work independently and in conjunction with team members.
- Good understanding of accessibility and plain language standards.
- Knowledge of SharePoint and related content management systems.
- Prior experience with copy editing and website design.
- Prior experience with website coding.