Our client is looking for a Tech Lounge Specialist for a 3-month contract in Chicago, IL 60661.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
- 3-5 years of related desktop and/or deskside support experience
- Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
- Excellent customer service skills
Desired Skills & Experience
- A+ Certification
- Microsoft MCP Certification
- 3-5 years of IT support experience (walk-up, customer-facing IT experience)
What You Will Be Doing
- Support and facilitate events in partnership with the internal event and webcast team and external vendors.
- Provide support for basic network and AV connectivity issues.
- Provide telepresence support when requested during conference center hours.
- Ability to deliver great customer experiences and be invigorated by constant personal interaction.
- Ability to multitask, manage client relationships, and expectations.