Tech Lead

Iselin, New Jersey

 Collabera LLC
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Position Details:
Location: Metro Park, NJ
Job Title: Application Support

Job Description:


  • Communication both written and verbal

  • Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Windows Server, Websphere)
    Service Level Management (Incident, Problem and Change Management)

  • Level Application Support (Log file interrogation, error code correlation, data integrity checks/updates, script troubleshooting, application recovery)

    Operational Responsibilities:

  • Proactively monitor ticket queue for application incidents, provide detailed technical updates

  • Provide input to Command Center Technical Lead teams for problem recovery of live Services and 3rd party applications

  • Provide log files and data to Client Levelapplication team when required

  • Perform data updates on behalf of the client to aid in problem recovery

  • Participate in and support weekend maintenance period

    Additional Responsibilities:

  • Participate in 24/7 Rotating Shift Pattern

  • Support Project change activity and testing, providing real time investigation into issues arising from testing on new components, updating work-in-progress procedures, and liaising with support groups and test teams. Provide testing metrics and performance data as and when requested.

  • Ensure all CAPS related documentation is updated and accurate


Tech Lead
Date Posted: 24 May 2024
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