Team Lead

Quest Defense is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are part of a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you. The achievers and courageous challenge-crushers we seek have the following characteristics and skills: Come Join the Journey. What you will be doing.
This is a 3rd shift position Secret Clearance needed Flexible to move to other shifts in future
This RoleYou will be the anchor for our Test Services solution for Raytheon. This is the pilot project and first team to be stood up. Based on the learnings and best practices you create, it will be duplicated for other customer locations with similar needs. You will be the key local leader managing the customer interactions, supervising the team members to ensure top quality work, responsiveness, and completion of deliverables. You will be a founding member who sets the tone. This team will be providing test support functions for radar systems being used by the US Navy.
Primary Responsibilities
Manage and develop a customer-focused program of specialists and operators to effectively operate the test site and fulfill the test plans
Build and manage customer relationships to ensure workload pipeline is full and continuous. Leverage relationships for opportunities to expand Quest Defense's services and coordinate with Account Manager/Delivery Manager
Build and foster existing and future relationships with customer counterparts to help expand opportunities and contribute to business development Develop internal processes and procedures based on best practices and lessons learned
Supervisor Related
Resource planning, goal setting, coaching, day-to-day management Follow all Quest Defense policies and procedures to ensure proper employee performance and development (metrics, performance reviews, training plans, etc.)
Support hiring activities by confirming workload needs with customers & participating in interviews
Project Management Related
Support project planning of new and existing tasks (cost, schedule, and scope) Project health monitoring including risk assessments, status reports, and governance reviews
Monitor and improve project health using Quest Defense's governance model
Site Lead Related
Develop innovative ideas to improve performance of the test site
Onboarding to Quest Defense and customer systems
Ensure team follows all customer site procedures for security, facility usage, dress code, etc.
Create a positive culture aligned with the House of Quest and be the local facilitator for employee engagement and events
Interact with internal and external customers, stakeholders, and team members Key Skills/Attributes
Demonstrated ability to meet deadlines, work under time constraints, maintain composure and handle multiple tasks simultaneously Ability to interact with employees/managers at all levels with strong oral and written and presentation communication skills Strong interpersonal skills and ability to work in a team environment Like to work in a fast paced, creative environment Enjoy people and dynamic teams with diverse experiences. We have fun together. Experience Level
Requires training at Marlborough, MA site followed by OJT
Position good for those who want to travel to other sites to provide training and set up new Quest Defense teams performing similar work
5+ years of experience in the aerospace industry, Radar test operations highly preferred
2+ years experience with RF test operator or RF test integrator experience
2+ years personnel management / supervision
4 year degree, prefer mechanical engineering or computer engineering
Due to nature of work a US Citizen is required Quest Defense provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.