Systems Administrator

Job Title: Systems Administrator Job Location: Lexington, MA, 02421 Remote Onsite Requirements: Windows Mac (JAMF and Apple iOS) NIST Job Description: Responsibilities include but not limited to: Build, test, and deploy software update packages to the Laboratory's Microsoft Windows and Apple Macintosh enterprise platform. Apply customizations to deployed applications to enable settings for it to comply with Laboratory security stance. Ensure solutions meet Laboratory security and compliance requirements requiring knowledge / experience with security standards including NIST-800-171 Outstanding communication skills including written, verbal with focus on ability to synthesize technical content for delivery to non-technical staff / executives. Perform troubleshooting of application install/update issues. Demonstrate fundamentals of emotional intelligence including empathy, active listening, accountability and building professional networks across different functional teams Create system administration efficiencies including automating / scripting tasks, vulnerability, and patch management as appropriate. Create metrics on package creation and distribution as necessary. Participate in system administration where applicable and provide tier 3 support for incident and solution management. Embrace creative thinking and technical change as part of researching planned changes to Lab identity environment and work to introduce new updates and features while maintaining the Lab's security best practices and data protections. An ability to work autonomously with appropriate guidance and report on progress at regular intervals. Critical thinking and analytical approach towards problem solving and ability to triage issues to ensure a timely return-to-service for customers. Understanding of project management fundamentals and experience working as part of a team within projects Must Have: Strong knowledge of Windows Desktop (11) Experience with security compliance and best practices especially centered around NIST 800-171 / 800-53 Knowledge of key scripting technologies include PowerShell, Batch, and Python Knowledge of project management and ITSM fundamentals Knowledge of Apple Macintosh BigFix HCL JAMF MacOS Excellent verbal and written communication skills Strong interpersonal skills, organizational and time management skills Bachelor's degree in computer science or applicable field, or five years of equivalent relevant work experience Nice to Have: Experience with Apple iOS platforms is a plus. Qualification Assessment Must Have Degree Level Bachelor's Degree Yes Experience IT Service Management (ITSM) 5 years Regression Testing 5 years Software Deployment 5 years Programming Scripting Languages: Perl, Python, Shell Scripting, PowerShell. 5 years Security NIST 800-171 5 years Soft Skills Detail-oriented Yes Excellent Problem Solving Yes Good Judgment in Allocating Time to Multiple Projects Yes Strong customer service skills and communication Yes Strong Verbal and Written Communication Yes Systems BigFix HCL 5 years JAMF 5 years MacOS 5 years Windows 11 5 years Nice to Have Systems Apple iOS platforms 0 years This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. Due to the nature of the work, a United States Government Clearance is required to be eligible for the position.