Systems Administrator

Denver, Colorado

World Wide Technology
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Why WWT? At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. WWT was founded in 1990 in St. Louis, Missouri. Weemploymore than10,000 peoplegloballyand closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proudto have been included onthe FORTUNE "100 Best Places to Work For " list 12 years in a row. Want to work with highly motivated individuals on high-performance teams? Join WWT today. Why should you join the Government Services team? Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems. Want to learn more about Government Services? Check us out on our platform: What will you be doing? As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Buckley AFB, CO. RESPONSIBILITIES: Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements. Job Duties:

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution

• Provide support for the escalation and communication of status to agency management and internal customers

• Install/load operating system and application software

• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore

• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products

• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.

• Conduct routine and emergency maintenance of assigned data center equipment

• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers

• Collaborate and contribute to the development, administration, and testing of backup and recovery plans

• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS

• Maintain operational, configuration, and other standard operating procedures (SOPs)

• Verify system availability with existing Enterprise tools QUALIFICATIONS: Requirements:

• Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.

• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire

• TS/SCI Clearance required and eligibility to obtain CI Poly

• UNIX, Windows, and/or Storage administration

• Experience working with trouble reporting and tracking systems such as Security+

•Ability to respond to after hour calls "provide on-call support"

• Ability to travel 25% to local area sites as well as other locations with similar architecture/footprint.

• Ability to prioritize and execute tasks in a high-pressure environment. Physical Requirements:
The employee will need to be able to lift/move/carry equipment as necessary (max 40 pounds) Desired Skills:

• Experience in the imagery intelligence domain a plus

• Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris
systems

• Knowledge of the Customer's processes and procedures and of the Customer's production
systems a plus

• Ability to prioritize and execute tasks in a high-pressure environment.

• Ability to function as a team member and independently

• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris,
Sybase, Informix, SQL, and Imagery Production Chain

• General knowledge of database administration, network administration and possess
network configuration management skills.

• Must have a valid US passport Location: On Customer Site US Citizenship Required The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount ProgramEqual Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Date Posted: 24 May 2024
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