Primary Responsibilities and Essential Functions
- Deploying, maintaining, monitoring, and supporting Nutanix AHV & VMware virtualization platforms in a highly secure, Nutanix, Cisco, Fortinet, environment
- Troubleshooting & resolving complex technical issues.
- Participates in cross-functional projects, planning and architecture discussions and decisions.
- Documentation of policies, processes, procedures, and all key Infrastructure
- Respond to automated notifications of problem events and resolution of those issues.
- Lifecycle management and capacity planning for virtualization platforms
- Managing and configuring servers, firewalls, networks
- Maintaining, and testing a Disaster Recovery (DR) Infrastructure
- Security, monitor and mitigate the latest threats and discuss the organization's security posture in detail with customers, partners, and relevant third parties.
- Participates in and supports the company's yearly Security Audits and Certification process working hand in hand with the Security Team as the hands-on expert and security project resource.
- Keep current on new technologies and training.
- Participate in 24x7 on-call support rotation.
Requirements
- 1-2 years of Desktop Support
- 3-5 years Systems Support
- 1-2 years Virtualization (prefer Nutanix or VMware)
- M365/O365, Microsoft Azure, Microsoft Core Architecture, Operating Systems, plus a special focus on Microsoft Security across the board
- Proficiency in Active Directory, DNS, AZURE AD
- Operating System: Windows 10/11, Windows Server 2016, 2019, 2022
- Must be a customer service oriented highly productive individual who can work alone and in group settings with internal customers, business managers, consultants, and other IT staff.
- Excellent analytical, problem-solving skills, oral, and written communication skills
- Ability to work under pressure, reprioritize, and adjust to rapid changes in direction and deadlines while balancing multiple high priority projects with minimal supervision.
- Excellent organizational, team, project management skills
Preferred
- Experience administrating servers, firewalls, networks, security software, etc.
- Top-level understanding of network segmentation - VLAN, user isolation, DMZ, RBAC, etc.
- Database and VM High Availability: SQL Always-On DB cluster, load balancers - maintenance
- Experience with other security technologies, such as IDS/IPS, SIEM, and endpoint security.
- Nutanix AHV administration/engineering experience in an enterprise environment
- Data Encryption at rest and in motion
- MDM (Mobile Device Manager) or MAM (Mobile Application Manager)
- Bachelor's degree or equivalent in computer science, information technology or business information systems
- Administer Disaster Recovery System: Veeam, Microsoft Recovery Services, SQL backup/restore, RTO, RPO, Veeam, Object First, or other similar services.
- Understanding of the NIST Framework in a working environment
Systems Admin (VM/Nutanix)