System Analyst

Title: System Analyst - Identity

Location: Hybrid - Warrendale, PA- 3 days in the office, 2 remote

Duration: 6 months Start Date: 4/1/2024

Knowledge, Skills, and Abilities:

Proficiency in using Excel and other Microsoft Office tools for generating reports and conducting data analysis.

Familiarity with various tools for work management, including ITSM Tools (Cherwell, ServiceNow, etc.), SharePoint, etc.

Ability to review reports and determine necessary actions based on defined processes.

Capability to work independently with appropriate guidance.

Aptitude for following up with customers to resolve outstanding issues and escalating as needed.