Surface Repair Technician

Do you get excited about growing with a new business? Do you strive to wow your customers and enjoy the satisfaction of a job well-done? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. We provide a service you can be proud of with a team you'll enjoy working with. We are a national franchise and are growing our local team. As a Surface Experts Field Technician, your job is to repair small spot damage on interior surfaces, such as countertops, appliances, tubs, floors, glass cooktops, etc. You will build relationships with customers built upon trust, reliability and quality service. You will look for opportunities to expand our sales and services by educating customers on our unique services. Job Duties and Responsibilities: Fulfill repairs onsite Travel within the Kansas City area (primarily north and downtown) to reach customer sites Complete quality repairs following Surface Experts training process Apply problem-solving skills to identify the appropriate solution for each repair Build customer relationships Provide high quality service Communicate frequently and consistently Identify additional opportunities and educate customers on available services Work as a team to collaborate and reach goals Required Qualifications: Excellent communication and collaboration skills Ability to see color and match subtle hues Attention to detail Commitment to quality work within reasonable timelines Customer service experience and qualities Professional, caring and service-minded Licensed to operate a passenger car and have a clean driving record Ability to lift 30 pounds, climb stairs, and kneel to access repairs Excitement and energy to be part of something new with huge growth potential Preferred Experience: Experience working with your hands in similar work, either professional or hobby, such as maintenance, construction, various arts or trades, restoration and home projects, etc Experience in related industry, such as property maintenance, construction or trades Job Benefits: Competitive compensation with bonus opportunity and add-on commissions Paid holidays Paid time off after six months Paid training A company car for completion of job duties Wellness stipend for assistance with medical benefits Cell phone or monthly stipend provided Experience a Day-in-the-life of a Surface Experts Technician: Compensation: $20.00 - $25.00 per hour About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.