Support Engineer

Stamford, Connecticut

Artech LLC
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We are looking for a motivated engineer comfortable functioning within a fast-paced environment to support systems for Remote Live Sports production onsite or at-home base. This position is responsible for building, designing, configuring, and maintaining systems both in preparation of and during live events, such as Sunday Night Football, Golf Tournaments, World Cup and the Olympics.

Responsibilities:
" Deploy and manage systems on remotes events including servers, storage, networks, archive systems, and applications to support the media preparation and delivery needs of the Production and Engineering
" Upgrade and patch systems as required for enhanced functionality and security issue resolution
" Provide documentation of systems and support procedures to be utilized by the larger engineering, production, and operations teams at the facility
" Proactively communicate with vendors, clients, and other engineering teams to resolve system issues and drive future development
" Actively participate in projects to improve systems and procedures through meetings and written updates
" Research and evaluate new and/or alternative solutions and technologies to enhance operational effectiveness and reduce costs; define best practices and standards within disciplines
" Design infrastructure solutions to match business needs Apply best design practices to meet project goals, translate project scope from client into efficient engineering solution; contribute to budget development
" Work independently in a fast-paced live television environment and will be responsible for ensuring the on-site systems stay operational under all circumstances
" Work within NBC equipment management software to catalog, track, and pick assets for deployment
" Assist the remotes groups with system designs, budgeting, integration, and maintenance of our systems

Quals
QUALIFICATIONS

Basic Requirements:
" Minimum three (3+) years' of experience in a television broadcast environment or equivalent combination of education/experience as an engineer or similar position
" Ability to operate, maintain, design, procure and assemble travel ready light weight and streamlined systems for deployment. Both to domestic and international live events
" Experience with post and broadcast systems including non-linear editing software and hardware, Analog/Digital Audio and Video Systems and computer networking knowledge
" Excellent documentation and communication skills to facilitate effective results with staff and technology providers
" Proficient in software-driven broadcast video equipment
" Extensive Knowledge of MacOS and Client Windows platforms
" Solid understanding of TCP/IP networks and other data communication technologies
" Able to work independently and with a team under live program conditions, navigate solutions within the framework of air deadlines
" Self-starter and meets deadlines

Desired Characteristics:
" Knowledge of computer server installation and maintenance
" Proficient with post and broadcast production systems and software including Avid, Adobe, Accelerated file transfer technology, AWS, Cloud storage, and bonded cellular technology
" Advanced computer/IT skills, including thorough understanding of networking, subnets, and IP configuration
Date Posted: 20 May 2024
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