Supervisory Information Technology Specialist

Who May Apply Job Opening: 55047 Job Summary: CURRENT PERMANENT FBI EMPLOYEES MUST APPLY FOR THIS JOB OPENING THROUGH THE LEADERSHIP SELECTION TOOL (LST) JOB POSTING , UNLESS EMPLOYEE IS CLAIMING VETERANS' PREFERENCE. Open Date: May 21, 2024 Closing Date: June 4, :59 pm (EST) Questions regarding this opening should be directed to Management & Program Analyst Desiree Gray at . IN ADDITION TO YOUR RESUME, PLEASE ENUSRE YOU PROVIDE AND ATTACH ALL REQUESTED DOCUMENTS AND RESPOND TO EACH OF THE COMPETENCY QUESTIONS. IF YOU DO NOT ANSWER THE COMPETENCY QUESTIONS, YOU WILL NOT BE ABLE TO SUBMIT YOUR APPLICATION. APPLICATIONS WILL BE INCOMPLETE IF ANY INFORMATION IS MISSING. Position: Supervisory Information Technology Specialist, GS-15 (Unit Chief) Division/Squad/Section/Unit: IT Infrastructure Division/Network Section/Network Management Unit Location: Huntsville, Alabama Working Hours: 8:00 am - 4:30 pm ( May need to work beyond core hours; see additional information below) Salary: GS-15 - $163,964.00 - $191,900.00 Full Performance level: GS 15 Number of Positions Available: 1 Duration: Full-Time/Permanent Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications. Key Requirements Must be a U.S. citizen
Must be able to obtain an SCI clearance Mission Statement The mission of the FBI is to protect the American People and uphold the Constitution of the United States. Major Duties: The IT Infrastructure Division is seeking a strong leader to step in as the Unit Chief for the Network Management Unit (NMU). While the unit is made up of highly talented and technically minded team members, a technical background is not a requirement to lead the unit. The ideal candidate will have the skillset to achieve a high-functioning work environment with a geographically dispersed staff that is both highly productive and maintains strong morale, be able to adjust workflows and processes within the unit to achieve an optimal balance of workloads across the staff, understand and appreciate providing superior customer service and responsiveness, while also holding the staff accountable for deliverables. Major Duties: Oversee a diverse, technical team with a large contractor workforce and government personnel to respond to technical issues across multiple FBI IT networks. Deployment, installation, operation and maintenance of the IT network infrastructure across the entire FBI to include LEGAT locations. Oversee and manage Tier 3 Network Operations & Maintenance (O&M) support as the final escalation point for technical issues related to the optical transport network as well as the 800 plus Field Office, Resident Agency, and Legat networks worldwide. Coordinate with pertinent intra-divisional management and Other Government Agencies (OGA) to provide technical responses to service outages and disruptions. The NMU provides continuous (24x7x365) IT service to the Network Operations Center. The core hours are 8:00 am - 4:30 pm. The selectee will not be on call 24x7x365; however, there may be a limited number of occasions where the Unit Chief's expertise may be required after the core hours. Qualifications and Evaluations Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement. Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status. If you are deemed Most Competitive, you will be referred to the selecting official for further consideration. All applicants will be rated on the following Competencies: Please ensure you respond to each of the competencies. Failure to provide a response for each competency will preclude you from submitting your application. Leadership: Motivates, inspires, develops and mentors others; garners respect and loyalty from others by demonstrating credibility, professionalism, and integrity; provides guidance and directs others in accomplishing goals and objectives.
Communication: Express thoughts and ideas clearly, concisely, persuasively orally and in writing; interpret and understand verbal or written communications; tailor communication to the experience, exposure or expertise of the recipient; proactively share information with others when appropriate.
Program Management: Managing several related programs to meet goals and objectives; to improve productivity, effectiveness and efficiency . Mentoring: Managing, developing and conducting mentoring.
Building Teams and Collaboration: Inspires and fosters team commitment, spirit, pride, and trust; facilitates cooperation and motivates team members to accomplish group goals to achieve results. Specialized Experience (SE) : All qualifying experience MUST be provided within your RESUME to be considered. GS - 15: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-14 grade level. SE is defined as follows: Demonstrated experience successfully managing, developing or conducting mentoring Demonstrated experience managing several related programs to meet goals and objectives; to improve productivity, effectiveness and efficiency. Preferred Experience : Information Systems Managemen t - Demonstrated or managerial experience in the development and administration of system networks and databases. Project Management (IT ) - Demonstrated experience in IT Project Management and Business Process Re-engineering. Supervisory Experience - At least one year or supervisory experience equivalent to the GS-14 grade level. How to Apply For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance. Required Documents To apply to this position, interested applicants must provide a complete application package by the closing date which includes: Your resume, specifically noting relevant work experience and associated start and end dates
A complete assessment questionnaire
Other supporting documents (if applicable) You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance. What to Expect Next Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process. Further Evaluation of Qualified Candidates All candidates considered for an interview, will be invited to complete the Senior Leader Leadership Selection Process (SL LSP). The assessment consists of the following components: Leading Skills Assessment (LSA) Overview of the Senior Leader Leadership Selection Process The SL LSP standardizes the requirements and application process for all candidates, improves transparency and feedback about the selection process. The program is based on the FBI Leadership Competency Model. SL Leadership Skills Assessment (LSA) The LSA is a standardized assessment which evaluates and measure leadership behavioral abilities and skills, ensuring leaders in all job categories meet the FBI's standards of proficiency in management and leadership. The LSA takes place via the telephone and simulates a "day-in-the-life" of a front-line leader or senior leader, with a candidate assuming a management role during the evaluation. Candidates will be presented with scenarios that require them, as the manager, to make crucial leadership decisions. Candidate will be scored on how they handle these situations and embody the FBI's Leadership Competencies. A passing LSA score allows you to continue towards becoming ready to apply to leadership positions in the FBI. There are no specific study guides for the LSA and the behaviors assessed are not something that one can memorize. The LSA scenarios were designed to account for the various background of candidates while assessing the management or leadership competencies within a familiar environment. In the SL LSA, candidates are assessed based on how they demonstrated the 12 FBI Leadership Competencies during all of the scenarios. The best approach to take the SL LSA is to use study time wisely, relax, and be oneself during the interactions. Additional Information The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service. Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete . click apply for full job details