Company: Alaska Airlines The Team:
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary:
This role is responsible for the training curriculum, compliance standards and implementation of training programs within the Stores organization. The Training Supervisor oversees and provides onboarding for new hires, training guidance and curriculum for the Stores agents in the performance of their duties and establishes priorities for training. All training will be in coordination with the Stores Training Program and approved by the Manager of Stores Training.
Key Duties:
- Oversee complete day to day training responsibilities in support of the Stores operation, in the Bay area.
- Provides all training materials and curriculum required for training.
- Recommend and make updates to job function specific manuals as required.
- In collaboration with Onboarding, HR and the SEA Team coordinates department specific onboarding training for incoming new hires.
- Facilities New Hire Onboarding class for Stores agents.
- Updates department Manuals to support training initiatives.
- Communicates and implements new initiatives, changes to training policies and procedures,
- Evaluates and offers progressive counseling for improved performance to Stores Supervisor on new hire Probationary Evaluations.
- Upholds company and regulatory safety compliance and develop safety awareness in employees.
- Facilitates monthly Greenlight/Cornerstone reports to ensure all agents are compliant in all Training courses.
- Investigates improperly performed duties when a training issue is involved/or Dangerous Goods shipment.
- Works with the Manager of Training and SEA Team on Training Projects.
- Creates and builds any additional needed curriculum for classes.
- Any other duties assigned by the Manager of Training.
Job-Specific Experience, Education & Skills:
Required
- 3 years of experience in Stores or a relevant function.
- Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
- Ability and willingness to work varied shifts (e.g. nights, weekends, holidays).
- Effective communication skills (e.g., verbal, written, and listening).
- Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook), Snag It.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
- Travel required.
- TRAX experience in Stores Agent functions.
- Dangerous Goods (IATA, 49 CFR), preferably DG Shipper trained.
Preferred
- Experience with using an inventory management software platform and inventory control.
- Familiar with OSHA/EPA regulations; warehouse experience.
- Familiar with IAM (International Association of Machinists) labor agreements or experience within a bargaining unit environment.
Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range: $76,600 $114,900 / year Salary Details:
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards:
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: San Francisco Equal Employment Opportunity:
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
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