Supervisor

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

The Supervisor of Quality Systems plays a crucial role in ensuring that Empower's commitment to quality, service, and innovation is upheld through meticulous management of our controlled documents and regulatory compliance. As a leader within our Quality Systems team, you will oversee the daily activities of our Document Control Specialists, ensuring their efficiency and adherence to both internal and external regulatory requirements.

In this dynamic role, you will be actively involved in both internal and external audits, preparing and organizing documentation and records to meet rigorous regulatory standards. Your keen eye for detail will be vital in conducting thorough reviews of controlled documents, identifying and resolving any discrepancies to maintain consistency and clarity.

Your responsibilities will also include preparing bi-annual product submissions to regulatory bodies, developing comprehensive product profile folders, and managing the entire product life cycle information. Your efforts will ensure that Empower remains audit-ready, with all necessary documentation organized and accessible during regulatory inspections. Your leadership and guidance are essential in assuring that we continue to uphold our dedication to excellence.

By joining our team, you will play an integral role in expanding access to quality, affordable medication, and making a significant impact on the health and well-being of our community. If you are passionate about quality systems and regulatory compliance, and are ready to lead with excellence, we invite you to join us in our mission to produce innovative medications that help people live healthier, happier lives.

Duties and Responsibilities
•  Provides supervision to Document Control Specialist, directing, guiding, and supporting all daily activities.
•  Ensures the team's efficiency in managing controlled documents and adherence to internal and regulatory requirements.
•  Participates in internal and external audits, including preparation of documentation and records for audits/regulatory inspections.
•  Conducts thorough reviews of controlled documents for adherence to established standards, consistency, and clarity; identifies and resolves any conflicts or discrepancies in information.
•  Performs routine regulatory reviews to ensure compliance with applicable guidelines.
•  Identifies and facilitates updates to controlled documents to ensure the seamless implementation of changes while maintaining document integrity.
•  Prepares and submits bi-annual product submissions to regulatory bodies such as the Food and Drug Administration (FDA) and state agencies.
•  Develops and maintains comprehensive product profile folders containing essential information related to product development, stability reports, and annual reports. Manages the entire product life cycle information within these profiles.
•  Develops and maintains master files to ensure readiness for audits, ensuring all necessary documentation is organized and readily accessible during regulatory inspections.
•  Monitors changes in regulatory guidance and stays informed about regulatory guidelines and updates to evaluate internal procedures and records.
•  Assists with special projects as needed.
•  Performs other duties as assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The vision abilities required by this job include close vision. This position may require work in a laboratory or manufacturing environment, which may involve exposure to hazardous materials and chemicals. The employee must be able to wear appropriate personal protective equipment when necessary.

Knowledge and Skills
•  Strong knowledge of FDA regulations, current Good Manufacturing Practices, and other industry standards.
•  Excellent organizational and time-management skills, with a high level of attention to detail.
•  Proficiency in document management software and Microsoft Office applications. Key Competencies
•  Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
•  Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
•  Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
•  Resourcefulness: Secures and deploys resources effectively and efficiently.
•  Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
•  Ensures Accountability: Holds self and other accountable to meet commitment.
•  Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
•  Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Experience and Qualifications
•  Bachelor's degree in a relevant field or equivalent work experience, required.
•  Minimum of five years of experience in a document control role within a pharmaceutical manufacturing environment or equivalent experience required. Employee Benefits, Health, and Wellness
•   No-Cost Medication : Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
•   Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
•   Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
•   Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
•   Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
•   Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
•   Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
•   FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
•   401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
•   Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
•   Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
•   Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck. Additional Voluntary Benefits
•   Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
•   Hospital Indemnity Insurance: . click apply for full job details