Supervisor Dining Services

JOB SUMMARY

Opening and/or closing units,

JOB DESCRIPTION

Assignment Details:

School/Division

Finance and Administration

Department Name

Dining Services

Job Title

Dining Supervisor

Job Description

The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service;

Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards;

Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately;

Management and Leadership - 35%

Maintain high-quality standards and service - 35%

How many positions?

1

Work Location:

Location of Position: If Remote, please specify address:

1 Bannister St. Providence, RI 02912

Parking: onstreet, first come first serve

- Free spots around the University

Position Classification: Onsite, Hybrid and Remote

Onsite 100% of the time

Additional Important Details:

Is this a new role or a backfill?

Backfill to cover outages

What is the reason/justification for this need?

Supervisors are out

What is the estimated duration for this business need?

4 to 8 weeks

FLSA: exempt or non-exempt?

Exempt

What is the desired Start Date?

As soon as possible

What is the expected End Date?

4 to 8 weeks from hire date until Commencement

Can be rehired in the fall

What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours.

Hours are flexible and would include weekends. AM and/or PM shifts.

1st Day Report to and/or Orientation Information.

Will determine once hired

Job Requirements:

Type of experience needed?

Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants

Number of years of experience needed?

2-3 years supervising staff

Minimum education requirement?

High School Diploma or GED acceptable.

Job Responsibilities:

Are there any specific tools the resource will need to know how to use?

TIPS Certification, Bar experience

What is the ideal personality for someone in this role?

Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team.

Provide the TOP 3 must have skills?

1. TIPS Certification, Bar experience

2. Ability to take, follow and give directions.

3. Ability to manage conflict when it arises in the workplace

Which skills are nice to haves ?

Computer skills, Google docs, send and receive emails, team oriented,

Any Additional Information?

Education and Experience

Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience.

Effective communication skills

Valid driver s license and a clean recent driving record required

Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred

Experience with POS system

Culinary knowledge and/or experience

RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire

Interviews will be in person

Must dress business professional for the position.