Subject Matter Expert

Job Summary: Dine Source is looking for a ServiceNow Consultant to join our company. Job Duties and Responsibilities: Implement/configure ServiceNow modules for SAF/MG client. Modules include SPM and IRM (optional). Be able to understand client requirements and craft solutions with OOB ServiceNow solutions and determine when a custom approach is necessary. Working with clients on training and education on the ServiceNow platform. This may require developing training work sessions to better prepare the client for the transition to using ServiceNow. Day-to-day maintenance/administration of the ServiceNow platform. This could include managing permissions, Single Sign-On configurations, groups, adjustments to forms/tables, managing a service catalog and portal, transitioning users to Next Experience in ServiceNow, and managing upgrades/patches/cases in a SaaS environment, review update sets from other teams that have a hosted application on the platform, managing ACLs on the platform, ability to maintain custom widgets (JavaScript/AngularJS). Build ServiceNow solutions within our innovation's lab to as part of demonstrations to show our capabilities to possible future clients Guide client on SPM current/future functionality and securing/hardening ServiceNow platform. Familiar with agile and using JIRA to track tasks in a Kanban board. Job Requirements (Education/Skills/Experience): Experience with ServiceNow in an administrator role and knowledge on SPM module Can develop ServiceNow Flow Designer flows Knows JavaScript/AngularJS Familiar with ServiceNow business rules and events Know Service Portal and how to write/modify custom widgets Understands the "dot walk" term in ServiceNow Can create a custom table in ServiceNow and apply ACL (Access Control) Written and Oral communication Self-starter, work independently and within teams Active Secret Clearance
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. About Us Diné Development Corporation (DDC) is the parent company of NOVA Corporation, DDC IT Services, Diné Source, BRIC, LLC, DDC 4C, and North Stone is 100% tribally owned by the Navajo Nation. DDC is dedicated to providing outstanding services to its customers and employees. Our strength is in our ability to understand our client's needs and deliver a solution that will not only meet those needs but exceed their expectations. DDC strives to be innovative in all areas of business and is committed to technical excellence. Our corporate offices are located on the Navajo Nation reservation in Window Rock, Arizona, Chambersburg, Pennsylvania, Albuquerque, New Mexico, and Columbia, Maryland. DDC through its subsidiaries provides unique, custom solutions to meet our customers' communications and technology needs. Our solutions provide relevant capabilities using modern technology. At their most complex, they are multi-purpose systems that gather information from dozens of different sources. The information is presented to decision makers immediately, visually, clearly.