Strategic Account Manager
International Company in North Charlotte is seeking a highly experienced and effective Strategic Account Manager. The Strategic Account Manager plays a critical role in the development, growth, health and retention of major external partner relationships. He or She works with our partners to drive business goals and objectives that provide the best possible experience for our customers while maintaining and improving profitability. Specific areas of focus include product enhancements, product launch management, product marketing management, process optimization, market research analysis and end user management and support
This is a direct hire position with a salary between $95,000 - $120,000 with excellent benefits located in North Charlotte.
CORE RESPONSIBILITIES:
- Serve as the primary point of contact as it relates to overall account, new opportunities and escalations
- Build strong and mutually beneficial relationships with external partners
- Conduct regular scheduled meetings with partners and stakeholders to ensure needs are met
- Provide clear and consistent direction to supporting teams to drive business goals
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Monitor and analyze key business indicators and ensures accurate and timely delivery of data
- Research and analyze current industry trends in the market to identify new product enhancement opportunities
- Identifies new partnerships and assists in developing new relationships
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Understanding of sales performance metrics
- Ability to manage multiple projects/partners simultaneously in a fast-paced environment
- An ability to address issues in a timely manner while identifying root cause
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong analytical skills with a problem-solving attitude
- Availability to travel as needed
- Knowledge of marketing and its relationship to product management
OTHER REQUIREMENTS:
- 5+ years work experience in B2B Strategic Account Management
- BS degree in Sales, Business Administration or relevant field
- Solid sales experience in a B2B environment
- Experience as a Strategic Account Manager or Key Account Manager
- Experience in the Energy Sector highly preferred
- Strong Financial Analysis experience
- Strong Energy Product Knowledge
Key Skills
Energy
Power
B2B
Account Manager
Financial Analysis
Relationship management
Cellular
Communications
Sales
Operations
Bachelor's Degree Requirement: Yes