Store Manager

The Coffee Bean & Tea Leaf is a popular "California born and brewed" family-run specialty coffee and tea retailer that was brought to Hawaii by the Sullivan Family of Companies in 2005. We are passionate about serving customers our carefully handcrafted products including an extensive menu of coffee, tea and beverage innovations exclusive to The Coffee Bean & Tea Leaf , and locally made fresh food offerings.

The Store Manager will lead all team members in the efficient and profitable operation of a The Coffee Bean & Tea Leaf store. Responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Manages and oversee the operations of the store. Responsible for the training, scheduling, hiring and disciplinary of the department's employees. Ensures department and its employees are providing exceptional service, upholding customer satisfaction and maintaining quality of product.

Skills

Excellent English verbal and written communication skills
Computer literacy, Proficient with Microsoft Office Suite Program, Word, Outlook, Excel etc.
Excellent teamwork, interpersonal, multitasking, and problem-solving skills
Requires high organization and great attention to detail
Performs with a "sense of urgency" and possesses a positive attitude

Education & Experience

High School Diploma or GED required
Bachelor's Degree preferred, or equivalent combination of education, training, and experience
Minimum three (3) year retail managerial experience required
Minimum of one (1) year customer service experience preferred

Physical Requirements

Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Regularly required to handle food, hot beverages, and work with sharp objects
Frequent standing and walk for long periods of time, approximately 90% of shift
Ability to bend over and kneel frequently
Must frequently lift and/or move up to 30 pounds; occasionally carry up to 25 pounds
Required to work in cold temperatures for long periods of time

Benefits include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more.

We are an EEO/AA employer, including disability and veterans.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Experience level:
3 years
Restaurant type:
Café
Coffee shop
Shift:
Day shift
Evening shift
Morning shift
Weekly day range:
Monday to Friday
Weekends as needed

Education:
High school or equivalent (Preferred)

Experience:
Retail management: 3 years (Required)
anagement in a specialty store or food establishment: 2 years (Required)
specialty coffee: 1 year (Required)

License/Certification:
TB test or able and wiling to get tested (Preferred)

Ability to Commute:
Honolulu, HI 96814 (Required)

Work Location: In person