Staff Software Engineer

Job Description

The Digital Customer Experience (DCX) team creates consumer-grade digital experiences and products that help our customers and partners be successful and realize the value of their ServiceNow investment. Leveraging the latest technologies, and built on ServiceNow's intelligent platform, we deliver a seamless, personalized experience at every step of our customers' journey. The products we build power digital business for ServiceNow and can even become commercially available.

What you get to do in this role:

Working closely with Engineering Managers and other Architects in the team to develop best in class technical designs in building enterprise grade software.

Develop and implement custom AEM components, templates, and workflows based on business requirements

Integrate AEM with other enterprise systems, third-party applications, and services

Collaborate with designers, content authors, and other stakeholders to ensure the usability, accessibility, and performance of AEM-based solutions

Configure and optimize AEM instances for scalability, reliability, and security

Develop and maintain documentation, guidelines, and best practices for AEM development and administration

Stay up to date with the latest AEM features, technologies, and trends, and propose innovative solutions to enhance our digital experiences.

Developing across the full stack of Web technologies - JavaScript, AngularJS, React, HTML, CSS, and SQL

Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding.

Design and implement software that is simple, intuitive, and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs.

Play a key role in the design and implementation of new products and features while also enhancing the existing product suite.

Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers.

Collaborate with product managers and user experience designers to deliver delightful experiences.

Build rich, modern web and mobile web experiences that are accessible, progressive, and responsive.