Staff IT Operations Manager

Requisition ID: R Category: Information Technology Location: Palmdale, California, United States of America Clearance Type: Secret Telecommute: No- Teleworking not available for this position Shift: 1st Shift (United States of America) Travel Required: Yes, 10% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman is seeking an Operations Technology (OT) Manager to join our team of qualified, diverse leaders in our Project Management Office that supports our Aeronautics Sector. This role will functionally report to the St. Augustine/Melbourne Center of Excellence and Engineering Director and be accountable to the Strike ES IT Program Manager located in Melbourne, Florida. The role will be located in our Palmdale, CA, office and may be required to travel approximately 10%. Candidates must be local to Palmdale, California. The successful candidate will be directly accountable to the Strike Program Manufacturing Operations organization and act as the Program IT Manager for the West Coast Strike Programs. This role will ensure performance of software management, hardware management, IT and OT infrastructure management, as well as oversight on all strategic IT project and systems engineering implementations for this program space. Duties of this role include, but are not limited to: - Liaison to manufacturing executive leadership, service operations and management, internal customers, and service management for infrastructure change and implementation support - Act as delegate for the Program Manager or Deputy Program Manager, accountable for Operation Technology strategy and sustainability, with emphasis on goal setting for policies and procedures - Oversee escalation POC for West Coast Software Engineering Teams, Classified Service Support, Project Management, and Business Solutions Integration - Technology facilitation and accountability for process improvement through collaboration across the program resulting in improved system/service stability and availability - Oversight, review and approval actions within the following processes: capacity management, change management, and root cause analysis - Approval authority for changes to the environment and ensures alignment to business requirements and operational readiness for changes prior to implementation - Risk management through root cause analysis with emphasis on corrective action planning activities requiring service design changes (technology or process) - Review IT infrastructure processes within the program to ensure they meet or exceed industry standards Ability to work weekends and off-hours is required. Weekend and off hour work will be determined based on planned work or unplanned break/fix support. Basic Qualifications: BA/BS degree with a minimum of 14 years of relevant industry experience Active or Current Secret Clearance, adjudicated within the last 5 years, with ability to obtain Top Secret, with the ability to obtain SAP/SAR Program Clearances within a reasonable period of time following hire General experience in all of the following computing technology areas: -Data Network (WAN/LAN) and Network Security (TACLANE, firewalls) -Server and Storage network infrastructure (HW and SW) -Workstation HW and SW service platforms -Network and host based security and associated management systems Demonstrated cross-functional collaboration skills with emphasis on experience in a high impact, business critical environment with shifting priorities Organizational leadership experience handling critical escalations and maintaining rapport with executive leadership Demonstrated performance working in a fast paced, matrixed resource environment while delivering a quality work product and having positive customer satisfaction. Proficient understanding of how a classified IT environment must abide by government requirements (i.e., RMF process, ICD503, JSIG) Preferred Qualifications: Current Program Access Active or CurrentTop Secret Clearance Experience with Operations Technology with emphasis on Industry 4.0 Salary Range: $165,000 - $247,600 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.