Staff Database Engineer

Job Description

ServiceNow is seeking an experienced Oracle DBA for our Cloud Operations Database team.

You should have experience with large-scale databases (Oracle) environments and a knack for problem-solving and optimization of databases, applications, and performance issues.

What you get to do in this role:

Responsible for all general database administration functions associated Oracle/MySQL/MariaDB/PostgreSQL systems including security, backup, logging, reporting and recovery procedures

Work on Infrastructure activities like upgrading, restoring/syncing/replicating data for migration

When performance issues arise, determine the most effective way to increase performance through server configurations, index/query changes, etc.

Responding to database-related alerts and escalations, come up with strategic solutions to recurring technical alerts/issues

Monitors capacity and performance for production and non-production databases to ensure they are highly reliable, efficient, cost-effective, and provide the required functionality.

Proactively seek opportunities to improve database performance by identifying tuning measures and implementing them when appropriate.

Test upgrades/new releases of database software and related products. Assess impacts to customer's overall database environment.

Participate in a 24/7 on-call rotation for production support

Please Note:

This position will include supporting our US Federal customers.

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.