SRE Engineer

" Education: Bachelor's degree in computer science, and engineering and demonstrated IT work experience /MSc in computer science, Electronics, B.E/B Tech Computers, Electronics/telecommunications.

" Work Experience: 0-3 years of experience as a part of Global IT Operations, System administration, Cloud administration, and for application/product Technical Support.

" Excellent written and verbal communication skills

" Meticulous, excellent analytical skills, and a strong team player who works well with immediate and extended team, and consistency puts the customer & team above oneself.

" Ability to work in and keep up with a fast-moving environment via effective prioritization and time management. Experience working in virtualized enterprise networking.

" Demonstrated problem-solving ability, superior technical aptitude, proven ability to manage complex tasks, and strong analytical skills, ability to recognize platforms and dependency.

" Good understanding of SLA and KPI with experience in productivity tools like Excel for data analysis and reporting.

" exposure to enterprise customer handling practices through ticketing, phone, email, etc., efficient customer escalation and stakeholder handling, leading to successful long-term relationships.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.