HashiCorp is seeking an experienced Senior Technical Program Manager who is passionate about developing processes and systems that support R&D teams (Engineering, Product Management, and Design) to consistently deliver high-value products to our customers.
As a Senior TPM, you will manage programs focused on developing and standardizing our product and software development processes; and empowering teams to learn and adopt new ways of working to meet business needs. Your programs will span multiple functions within R&D and across the organization requiring collaboration with organizational leaders and operational counterparts in Marketing, Sales, Support, Security, and IT. Additionally, you will monitor the effectiveness of the processes you build, driving improvements, and actively reporting on operational success metrics.
In this role, you can expect to take on these responsibilities:
- Drive the end-to-end execution of complex, large-scale programs that support the continued maturation of product and software development processes
- Develop comprehensive program plans that clearly articulate the business value, goals and objectives, milestones, dependencies, enablement strategies, and success metrics
- Design process frameworks and solutions, illustrating how they work through written documentation and visuals
- Facilitate the rollout and training of teams on new processes & tools
- Conduct discovery on existing processes and tooling, identifying pain points and opportunities to improve
- Facilitate workshops to foster stakeholder alignment and ensure solutions are developed collaboratively
- Drive decision-making and approvals of program scope & objectives, as well as the program deliverables created (new processes, systems and templates), across multiple stakeholder groups
- Create learning materials (training guides, videos) and knowledge management hubs
- Monitor and report on program progress and performance, proactively identifying and mitigating risks and issues
- Manage continuous improvement in processes and systems, synthesizing feedback from multiple sources, including executives, and translating this into actionable improvements
You could be successful in this role if you have these attributes:
- Proven experience as a process designer, systems-thinker and change agent, leading large-scale process change programs across multiple teams and functions
- A solid understanding and application of Product Development Life Cycle and Software Development Life Cycle standards and best practices
- Advanced JIRA, Confluence, and JIRA Product Discovery skills and experience developing standardized frameworks to support consistent usage of these tools across organizations
- Strong analytical skills, a second-order thinker who can evaluate alternatives, and make decisions based on quantitative and qualitative data
- Advanced presentation skills, the ability to create persuasive and compelling narratives and lead discussions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and levels
- Strong bias for action and an intrinsic ability to deal with ambiguity in a fast-paced environment
About the Application Process Please note, as communication is a critical aspect of how we work, a cover letter is a great way to provide a sample of how you communicate. In your cover letter, describe why you're interested in working at HashiCorp, and what draws you to this role in particular.
The base pay range for this role in the SF Bay Area / NYC area is:
$182,800 - $215,000 USD
The base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), Washington D.C., or California (excluding SF Bay Area) is:
$167,500 - $197,100 USD
The base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is:
$152,300 - $179,200 USD
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Life at HashiCorp
HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.
At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.
HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
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