Sr Service Desk Support Specialist Onsite

Houston, Texas

Prudent Technologies and Consulting
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Required Qualification & Skills

  • 5-7 years of experience in an IT support engineer role, preferably within an MSP environment.
  • Strong understanding of Microsoft Windows operating systems (Windows 10, 11, Server 2019, 2022).
  • Working knowledge of Active Directory administration.
  • Understanding of Microsoft Azure licensing, configuration and support.
  • Experience configuring and managing Fortinet firewalls and security solutions.
  • Knowledge of hypervisors and virtual desktop solutions, such as Hyper-V, VMware, Citrix; Understanding of Scale Compute a plus.
  • Proven track record of learning new technologies in quick order.
  • Excellent troubleshooting and problem-solving skills.
  • Strong analytical and critical thinking skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.
  • A willingness to learn and adapt to new technologies.
  • Ability to travel to customers in Houston area (mileage & expenses reimbursed) and occasional out-of-town travel for company events.
  • Understanding of ITIL framework a plus. Microsoft Windows, Microsoft Modern Workspace, Fortinet, Aruba Scale and other certifications a plus.
Sr. Service Desk Support Specialist Onsite
Date Posted: 21 May 2024
Job Expired - Click here to search for similar jobs