Sr Director

At Pfizer, we put the patient and customer at the center of our business decisions, and our Market Research Insights team within Commercial Analytics & AI (CAAI) is dedicated to just that. We are strategic thought partners who represent the "voice of the customer," driving concrete insight-based strategic recommendations and enhancing Commercial decision-making. Pfizer is seeking a Senior Leader to lead its Market Research Insights organization for US & Global Specialty Care Business Unit, and to have ownership and accountability for establishing and leading a Market Research Center of Excellence, redefining market research at Pfizer, elevating and expanding our capabilities and offerings and building a best-in-class function. The MRI Specialty Care Business Unit & MR Excellence Lead will partner with the U.S. Specialty Care Business Unit President, Global Specialty Care Business Unit lead and the Chief Marketing Officer and their senior leadership teams to shape strategy and power a world-class commercial engine, and to ensure the best HCP, patient, and customer experiences to make Pfizer the most trusted health brand. The MRI Specialty Care Business Unit & MR Excellence Lead heads an organization that drives strategy for the 17 Global and US priority brands and assets in the Specialty Care Business Unit, advances insights-based organizational decision-making, and drives the vision and strategy for the Market Research Center of Excellence. This leader will have accountability across the Specialty Care Business Unit (US & Global) and MR Excellence, with accountability for 40-60M in market research budget and oversight of an organization of 18-20 colleagues. The successful candidate will partner with US & Global Specialty Care Business Unit, CMO, and CAAI leadership to identify strategic needs, develop research plans, manage the portfolio of research initiatives, and deliver clear and actionable recommendations to commercial leadership. They will have exceptional consultative skills and will be able to influence at all levels, from reports to peers to executive level, with a proven ability to align cross-functional stakeholders. This person is a strong collaborator, an expert in market research, accomplished in cultivating and developing talent, and an inspiring change and people leader. The successful candidate is a champion of innovation who is energized by a fast-paced environment, confident taking appropriate risks to drive change and take on complex challenges, and comfortable with a high degree of ownership as we expand and transform our capabilities. ROLE RESPONSIBILITIES Leadership and Transformation: Lead and motivate an organization of high-performing cross-category market research leaders and thought partners embedded within US and Global brand product teams to achieve business objectives in alignment with brand and CMO goals. Cultivate a strong talent base and identify longer-term development needs for Market Research Insights. Establish and lead a Market Research Center of Excellence to elevate and expand our capabilities and offerings and build a best-in-class function. Champion the vision of the Market Research Insights team and promote knowledge sharing across business units and US/Global. Leverage industry knowledge to anticipate business needs and advance market research capabilities to maximize impact on the organization. Manage and prioritize OpEx and market research budgets, timelines, and resources, including identifying innovative solutions to champion cost savings without compromising research quality. Develop and maintain relationships with external research partners and vendors. Strategic and Business Impact: Lead an organization that shapes US and Global market research strategy aligned with Specialty Care Business Unit brands' business priorities. Partner with US & Global Specialty Care Business Unit and CMO senior leaders to establish priorities, influence business plans, and drive insight-based decision making for 17 Specialty Care brands and assets at the Business Unit level. Drive US and Global business impact by delivering insight-based recommendations to Specialty Care Business Unit and CMO Senior Leadership (VP and Executive Level) and the Specialty Care business. Engage with US & Global Specialty Care Business Unit Commercial leadership on portfolio strategy, and above-brand Specialty Care initiatives. Share best practices with business units within MRI and across CAAI. Define vision, strategic objectives, and a roadmap for the Market Research Center of Excellence, integrating best-in-class market research approaches that align with leading MR industry practice and support the needs of all US and Global Business units. Establish and direct a robust program of transformative, agile, and scalable research processes and approaches to maximize business impact. This program will create consistency and efficiencies across all including brand health tracking, consumer segmentation, creative testing, vendor partnerships, and others. Expand and transform research capabilities by identifying emerging trends and implementing innovative methodologies and best practices from a variety of industries, both proactively and in response to business questions and changing needs. Integrate Market Research Insights into the CMO Marketing Model and roll out Market Research transformation to MRI, Marketing, and Agency partners. Enhance knowledge management, design and implement systems and processes to identify, drive, and track savings. Enable and ensure MRI compliance with new approaches and processes. Champion market research as the foundation of insights-based decision-making. Professional Characteristics: Inspiring change and people leader: Extensive experience managing and developing people and teams, including managing through significant organizational change, to help develop self and others and live into the vision of MRI. Leader who shares responsibility and credit and cultivates an environment of trust and respect. Strong leadership and change management skills, ability to inspire team members and drive transformation. Strong strategic thought partner: Ability to work collaboratively across teams, build productive relationships, and partner with senior leadership stakeholders (VP and executive level, US and Global). Highly effective collaborator, relationship manager, and influencer with exceptional interpersonal skills. Exceptional consultative skills: Ability to diagnose business questions and anticipate business challenges and develop solutions to drive informed decision-making at all levels and geographies influence at all levels, from reports to peers to executive level, with a proven ability to align cross-functional stakeholders. Champion of innovation: Thrives in a fast-paced environment, is confident taking appropriate risks to drive change, and skilled at taking on complex challenges. Adapt or create approaches, innovate to meet changing business needs. Resourceful: Proactive, problem-solver, able to multitask and deliver multiple simultaneous projects on time with high quality, comfortable with a high degree of ownership. Expert: An expert in market research with a proven ability to drive concrete strategic recommendations and enhance commercial decision-making. Communicator: Exceptional written and oral communication skills at an executive level. Ability to synthesize information into the critical points and focused recommendations needed to drive decisions, and to communicate complex information in a straightforward manner, including ability to adapt style to various audiences. Qualifications: At least 15 years of experience as an insights professional, with progressive levels of responsibility leading teams. Bachelor's degree required, Master's degree preferred (in marketing, market research or related field preferred but not required). Extensive experience managing and developing people and teams, including managing through change. Experience in leading or supporting transformation initiatives is an advantage. Leadership ability to drive collaboration across many cross-functional and expert teams. Experience leading and achieving results through matrixed organizations; ability to maintain strong cross-functional and cross-team ties to influence colleagues outside direct reporting structure. Exceptional consultative skills and extensive senior stakeholder management experience required. Experience working in a dynamic, results-driven environment. Exemplary leadership, oral and written communication skills, and organizational skills. The ability to filter and distill relevant information for the right audience. Ability to inspire change through positive influence of co-workers, leaders, and business partners. Experience and passion for leading a culture-based team Ability to network with individuals at all levels and develop close partnerships through strong interpersonal skills Ability to manage conflicting project ideas, to ensure all voices are heard, and to commit to the difficult decisions Ability to work outside own area of expertise, perform business discovery, simplify and define problems, extract key information, and propose innovative solutions Ability to grasp the details of complex business issues, and provide in-depth evaluations of underlying causes and potential solutions Inquisitiveness and a desire for continued self-improvement and development of new skills Deep expertise in market research and familiarity with modern market research strategies and practices Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact . click apply for full job details