Solutions Consultant

San Francisco, California

ServiceNow
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Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Cloud Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets

Work to support customers on all parts of their ServiceNow Cloud journey, whether helping with planning and provisioning, scaling, or operating at scale

Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

Develop client partner relationships

Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows

Date Posted: 26 June 2024
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